Team Lead- Inside Sales Team (Parts Division)
A growing local parts organization is seeking an experienced and driven Team Lead to lead a small team of inside sales representatives focused on parts sales and inventory management. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about coaching teams to exceed performance targets while delivering exceptional customer service.
Key Responsibilities:
- Lead, coach, and motivate a team of inside sales representatives to achieve and exceed sales targets and provide exceptional customer service
- Monitor daily sales activity, performance metrics, key accounts and inventory management
- Provide ongoing training, feedback, and development to enhance team effectiveness
- Support team members with complex customer inquiries, quotations, and order management
- Collaborate with other departments (operations, purchasing, and customer service) to ensure seamless order fulfillment
- Identify opportunities to improve processes, increase efficiency, and drive revenue growth
- Maintain a high standard of customer satisfaction and service excellence
Qualifications:
- Proven experience in inside sales, preferably within parts, distribution, or a related industry
- Inventory management experience
- Previous supervisory or team lead experience is required
- Strong leadership, coaching, and communication skills
- Results-driven with a strong focus on achieving targets and continuous improvement
- Ability to analyze performance metrics and implement effective action plans
- Proficient in CRM, ERP systems and Microsoft Office applications is beneficial
What’s Offered:
- This is a regular, full-time position with a starting salary of $65,000 – 75,000 per annum based on the successful candidate’s experience related to this role.
- Great benefits package including RRSP
- Performance-based incentives
- Opportunity to lead a dynamic and growing team
- Supportive and collaborative work environment
We believe that diversity and inclusion are essential, such that we never lose sight of its importance as it is woven into the mechanics of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
If you require accommodation during the recruitment process, please let us know at any point during this process. Upon accommodation request, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Store discount
Work Location: In person
