The Product Specialist - COP works with the sales team driving sales with existing customers and identifying new opportunities.
Provide relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
Must be aware and stay current with the commodity market and market trends such as learning and having great understanding of GFS products and competitors' products, brands and offerings.
Consults with key customers to provide menu analysis and development with assistance from the divisional Culinary Team.
Provide problem analysis and resolution to customers and Sales team members on product related concerns.
Supports customer menu engineering by developing and testing recipes for customers as requested by Divisional Leadership and customizes existing Gordon Food Service deck recipes to specific customer needs.
Researches local trends and provides guidance to support customer relationship management.
Provides insights to divisional Marketing and Sales teams, and ensures the success of customer events and activities result in business metric improvement for both customer and company.
Ensures consistent and relevant product and culinary training for sales teams, in collaboration with other divisional marketing team members.
Provides local culinary support, insights, division and customer relationship management training, and engagement (extension of Category and Product Brands) to help support business growth (for both customers and company).
Leverages company provided marketing materials, insights to be used in the Division and direct to customers, support adoption and leverage of tools.
Participates in the execution of food shows, other related shows and activities in support of strategic divisional events.
Performs other duties as assigned.
Strong culinary knowledge and skill; safe food handling practices
Strong product category experience and knowledge
Ability to develop creative food solutions
Exceptional customer service skills
Proficient communication skills ‐ both written and verbal ‐ to communicate effectively with a broad‐based team including diverse internal stakeholders and vendors.
Proficient skill in presentation creation and delivery
Time management and organizational skills to manage multiple projects
Strong business acumen and understanding of restaurant operations
Proven ability to deliver results and facilitate a collaborative environment
Must be able to travel at 20% of the time
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
