Responsibilities:
- Assess and determine goals for counselling and track the progress of client goals
- Provide counselling sessions, advocacy and support as determined by the client, counsellor and Manager
- Develop, revise and deliver groups for clients accessing services
- Network and cooperate with referral services and other social service agencies within the community
- Participate in regular supervision and program specific meetings
- Maintain documentation and statistical records as required
- Provide support as necessary to the 24 hour residential service, including but not limited to answering phones, supporting walk in clients
- Develop and revise resources for clients when needed
- Review and understand all Policies and Procedures including but not limited to Staff Code of Conduct and Confidentiality
- Become familiar with and effectively document all client information in the WISH database
- Assume all other duties as deemed necessary by the Executive Director
Qualifications:
- Post secondary education in a professional counselling discipline and direct experience in counselling abused women
- Ability to effectively handle crisis situations both in person and by telephone/online
- Evidence of current knowledge base relevant to assessment and counselling of women survivors of abuse in their relationships
- Demonstrated skills in providing individual and group counselling
- Ability to perform with a woman-centered organization which bases its services on a feminist analysis of woman abuse
- Ability to function as part of an effective team both within the front line staff group and the organizational framework
- Valid Ontario drivers license, First Aid & CPR certificate and Vulnerable Sector Check and access to a reliable vehicle
Closing Date: July 21, 2026
Job Start Date: August 24, 2026
Please send your resume including cover letter in confidence to:
Vanessa Dion, Community Services Manager
[email protected]
We thank all applicants for their interest, however, only applicants selected for an interview will be contacted. No telephone calls please.
Haldimand & Norfolk Women’s Services is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations. No AI is in use for hiring and/or recruiting.
Pay: From $29.29 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Flexible schedule
- Paid time off
- RRSP match
Work Location: In person
