Job Overview
We are seeking a detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will have strong clerical skills, proficiency with office software, and excellent customer service abilities. This role involves managing daily administrative tasks, supporting front desk operations, and ensuring smooth communication across departments. Experience with medical or dental office procedures is a plus, but not required. The position offers an opportunity to work in a professional environment where organizational skills and attention to detail are highly valued.
Responsibilities
- Provide administrative / operational support
- Greet and assist walk-in customers in a professional manner
- Handle and manage incoming phone calls efficiently
- Prepare quotation, sales orders, and invoices
- Assist in procurement and sourcing activities
- Arrange shipment booking
- Coordinate closely with the warehouse department for stock replenishment
- Monitor and manage the orders fulfillment on online retail platforms, ensuring timely processing and accurate delivery
- Conduct after-sales follow-up and respond to customer inquiries
- Responsible for general administrative and clerical duties
- Other duties as required
Requirements
- Proven clerical or administrative experience in an office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Teams), and QuickBooks
- Excellent organizational skills with the ability to multitask effectively
- Experience with data entry, filing, and document proofreading
- Previous front desk experience or customer service background preferred
- Knowledge of multi-line phone systems and phone etiquette
- Ability to work independently with minimal supervision while maintaining attention to detail
- Strong typing skills and organizational abilities are essential for success in this role
Pay: $19.50-$22.50 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
