Canadian Locators Inc. is a well-established utility locating company with over 22 years of experience in damage prevention. We serve clients in Alberta, British Columbia, and Ontario and offer pre-engineering services including underground utility locating, mapping, surveying, and more.
We’re hiring a Project Performance Officer (PPO) in Alberta to support operational coordination, admin execution, and dispatch accuracy. You’ll be the link between field performance, back-end admin, and operations management. If you're detail-oriented, thrive under pressure, and take pride in clean, accurate work, this is for you.
Key Responsibilities:
- Reschedule locates to align with operational needs and client priorities.
- Conduct audits by reviewing daily locator activity (e.g., hours, ticket volumes, completion) and investigate discrepancies.
- Submit biweekly (or as assigned) audit reports to Field Operations Managers, highlighting key findings.
- Assist with urgent locate or project delays.
- Dispatch tickets (if assigned), ensuring timely and accurate distribution by contract/region.
- Handle phones, emails, general customer service
- Support administrative and field operations with documentation and data coordination.
- Participate in process improvements and communicate updates across teams.
Required Skills & Traits:
- Strong attention to detail and organizational skills.
- Comfortable analyzing data and writing summary reports.
- Communicates clearly and professionally under pressure.
- Adaptable, with a proactive “team-first” mindset.
- Intermediate skills in Microsoft Office.
Preferred Qualifications:
- High school diploma required; post-secondary admin or operations-related education is an asset.
- 1 year+ experience in admin, dispatch, or audit-heavy roles preferred.
- Comfortable working in a fast-paced, deadline-driven environment.
- Strong written and verbal communication skills.
Perks:
- Office-based team culture with support from field and leadership teams.
- Growth potential within a dynamic operations environment.
- Opportunities to take on more responsibility with performance.
Canadian Locators Inc. is an equal opportunity employer that is committed to fostering a respectful, diverse, and multicultural work environment, free from harassment and violence of any kind. We do not discriminate based on gender, visible minority, religion, indigenous status, disability, or any other protected status or group.
We thank all applicants for their interest in our organization, but only those candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Pay: $22.00-$23.00 per hour
Work Location: In person
