Tug 6 Craft Coffee Roasters is a family owned, second generation B.C. business celebrating 52 years of dedication to the specialty coffee industry.
We are looking to add a full time permanent Business Development |Customer Service-position to our Tug 6 operations team. Duties of this position include but not limited to:
· Assist our Operations team with customer service deliveries in a timely and efficient manner
· Assist our sales team with developing and following up leads as requested
· Support our sales team with customer retention activities
· Loading vehicle in morning and unloading at night
· Completing paperwork in an accurate and timely manner
· Commitment to developing a good knowledge of all products and services provided
· Responsible for maintaining a clean and well-maintained vehicle at all times
· Responsible for ensuring customer needs are handled with respect and integrity
· Communication: Reporting all special requests, customer concerns, maintenance issues, product changes, etc. to head office immediately
· Communication: Reporting all special requests, customer concerns, maintenance issues, product changes, etc. to head office immediately
Those candidates who can prove they have the following skills will be interviewed quickly;
· Clean drivers abstract
· Experience with Driving vans
· Customer service and/or previous coffee experience
· Computer skills – both mobile and desktop
· Collaborate well in a team environment
· Organized and efficient
· Bondable
· Self-sufficient, motivated and reliable
· Ability to come up with solutions to solve problems
The successful candidate will receive a wholesome training program, competitive wages and will be provided with benefits, following the 6 month probation period.
Those that have formerly held this position have gone on to grow within the company’s customer services and sales departments or gone on to be very successful in their next career endeavor.
An interview and extensive references will verify the above noted required skills as well as the motivated and a reliable individual.
Please note: Criminal record checks are also required for this position.
If you are ready to join this award-winning team and company apply now with a resume displaying how you meet the requirements as well as two references who can verify your experience.
(Those that are not bondable or without clean drivers abstract need not apply. No phone calls please)
Industry competitive wage to start with a benefits package after 6 months of employment
Experience:
- customer service: 1 year (preferred)
- sales experience: 1 year (preferred)
- coffee experience: 1 year plus (preferred)
Pay: $23.00-$28.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Education:
- Secondary School (required)
Experience:
- customer service: 1 year (preferred)
- Coffee: 1 year (required)
Language:
Licence/Certification:
- BC Driver's License (required)
Work Location: In person
