Internal Sales Representative – Ontario Canada
Company Pepperl + Fuchs, Inc
Location: 89 Skyway Ave, Suite 106 Etobicoke, ON M9W 6R3
Type: Full Time - Hourly
Schedule: Hybrid (3 days in office and 2 days remote)
Salary Range Total comp $55,000-65,000 Canadian dollars
Benefits: Medical, Dental, Vision, EAP, RRSP, Life insurance, Long Term Disability, Dependent Life and AD&D Insurance Plan,
Contact: Tammie Brodnick – Recruiting- 330-425-3555 - 8093 Darrow Rd, Twinsburg Ohio 44087
We are an Equal Opportunity Employer
Pepperl+Fuchs is a global leader in industrial sensor technology and intrinsically safe explosion protection. We are currently seeking a motivated, customer-focused Internal Sales Representative to join our Ontario team. This role plays a critical part in delivering exceptional customer care within an assigned territory while identifying and developing qualified sales opportunities for the Field Sales team. If you thrive in a fast-paced environment, enjoy building strong customer relationships, and want to grow your career with a global technology leader, we encourage you to apply.
Key Responsibilities
- Interact daily with customers via phone and email
- Take ownership of assigned territory and provide proactive customer support
- Manage territory accounts, including order entry, credits, and rebills
- Monitor open order reports and proactively resolve delays in the order-to-cash process
- Partner closely with Technical Support, Area Sales Managers, and Account Managers as part of the sales cockpit team
- Attend customer calls and key account meetings focused on improving performance metrics
- Research and resolve customer discrepancies
- Upsell and cross-sell products to expand business opportunities
- Record new sales opportunities in Siebel (CRM)
- Participate in weekly shop floor meetings, product training, and sales improvement sessions
- Maintain accurate records and professional communication
- Cross-train team members and foster a collaborative, high-performance environment
- Perform additional responsibilities and special projects as assigned
Qualifications
- Fluent in English and French language skills are an asset
- High School Diploma or equivalent
- Minimum of 5 years of customer service or sales experience
- Strong communication, organizational, and problem-solving skills
- Ability to work independently and collaboratively within a team environment
- Professional demeanor when interacting with customers and colleagues
#CB #Indeed #Customer Service #Inside Sales #Internal Sales #Sales #Hybrid #Ontario
