Service Technician
Overview
Buildmart Windows & Doors is currently seeking an eager, outgoing, organized individual to add to our growing team of
professionals.
Buildmart Windows & Doors has been operating in the Ottawa region since 2006 and has built a well-versed team of
professionals and impeccable reputation, giving our customers a worry free, white glove service. We are looking to add a
fulltime installation coordinator to join our team.
Buildmart Windows and Doors offers an extensive compensation package with a starting salary of $50,000.00 per year.
Further remuneration to be discussed on experience /performance and only after the probationary period.
Located in the Ottawa Region, and/or readiness to commute, as well as holds a valid G drivers license is required.
Job Duties
As a key member of our team your duties will consist of the following, but not limited to:
Performing inspections upon receiving service requests.
Creation of service tickets within the company and to all manufacturers.
Completing all services in a timely manner. (Glass units, caulking touch ups etc.)
Managing all service-related parts and deliveries.
Maintaining clear communication with office staff and clients in regard to their service requests.
Tracking of orders, and service-related orders in production.
Working with the operations team to effectively plan the service inspections and service schedules.
Communication with clients via phone, text, and email – where applicable.
Ability to work as part of a team, or by yourself with little to no supervision.
All training WILL be provided by our in-house team of professionals.
Experience
Must hold a valid “G” Driver’s license and have a reliable vehicle
A minimum of 5 years experience, with a key focus in the construction industry required. Specifically windows
and doors is an asset.
Impeccable communication / organizational skills and a self-motivated individual.
Ability to work in our main office during the hours of 7:00 am - 4:00 pm Monday to Thursday & 7:00am – 3:00
pm on Fridays.
Excellent written and oral communication skills is required.
A clear and experienced understanding of Microsoft word, excel and a CRM system.
Fluent in English, with communication in French an asset but not required.
Compensation
Starting Salary to be $50,000.00 per year.
Six (6) month probationary period to be completed.
Company funded extensive benefits package including but not limited to:
o Eye care, including examinations, glasses and contact lenses (budgeted per year)
o Dental Care – 80% per transaction and up to $1,500.00 per year (examinations, polishing, and other
dental care)
o Paramedical services including but not limited to – Chiropractor, Counselling, Massage Therapy, just to
name a few.
Two (2) weeks of paid vacation time throughout the year – mandatory to not be consecutive during May to
November.
Approximately two (2) weeks of paid vacation at Christmas time (depending on how the holiday falls).
Pay: $45,000.00-$60,000.00 per year
Benefits:
Work Location: In person
