Arn’s Equipment, Calgary’s premier outdoor power equipment specialist, offering a broad array of top-quality light construction, grass cutting and snow removal equipment, is seeking a Service Writer to join the Arn’s family.
This position requires a professional Service Writer to join our Service Department. Some of the key responsibilities of this role will include:
- Greet customers and provide excellent customer experience.
- Address customer inquiries in person, through email, or over the phone.
- Assist customers with unloading and complete assessment of equipment.
- Translate customer concerns into actionable items for the technicians.
- Communicate and update customers throughout lifecycle of the repair.
- Ensure repairs meets Arn’s quality standards.
- Assisting customers with the occasional sale of new equipment.
- Maintain excellent customer interaction records.
The ideal candidate will possess excellent communication skills, combined with strong attention to detail. They will have intermediate computer skills, be very processed oriented and have and a strong level of mechanical understanding. This role requires a skilled individual who can multi-task, work well under pressure and complete accurate work orders. We are seeking a service writer who is looking for an opportunity to challenge themselves and to be part of a growing, caring, and top tier organization.
Enjoy a long weekend every other week. Schedule is 4 days one week and 6 days the next. No Sundays.
This service writer position offers a very competitive compensation program which includes a base salary, bonus program, pension plan, and a comprehensive benefits program. If you believe that you possess the skills, experience, and attitude we are looking for…. we would love to hear from you!
Please forward your resume in confidence to:
David McCorkill
Chief People Officer
Pay: $23.00-$28.00 per hour
Work Location: In person
