Job Overview
We are seeking a highly skilled Salesforce Business Architect to lead the design and implementation of innovative Salesforce solutions aligned with business objectives. The ideal candidate will possess a strong technical background combined with strategic thinking to bridge business needs with technical capabilities.
The role requires a candidate capable of structuring the functional design of this module, aligning individual insurance business needs with the platform's capabilities, and collaborating with the existing product and development teams working on the project.
The client envisions a hybrid architecture-business profile, grounded in individual insurance and operational with the Salesforce Experience Cloud module. This is not a purely technical solutions architect, nor a generalist business analyst. The ideal candidate has an understanding of individual insurance processes (underwriting, distribution, digital customer service) and knows how to translate them into the Experience Cloud design framework. Active implementation experience is crucial: the client does not have time to dedicate to a learning curve for this specific module.
Requirements:
Required
- 8+ years of experience in business architecture or senior business analysis in IT
- Direct experience with the Salesforce Experience Cloud module (implementation or functional design)
- Experience in individual insurance, minimum 1-2 years (life, health, disability, or comparable products)
Requirements
Desired
- Salesforce Experience Cloud Consultant certification (to be confirmed)
- Other recognized Salesforce certification (Sales Cloud, Service Cloud, or equivalent) (to be confirmed)
- Experience in an ongoing implementation environment: ability to integrate into an active project, structured deliverables, interaction with product and development teams
- Asset
- Bilingualism (French/English)
Knowledge of individual insurance distribution or underwriting processes.
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Pay: $95.00-$100.00 per hour
Experience:
- Salesforce Business Architect: 8 years (required)
- Salesforce Experience Cloud module: 6 years (required)
Licence/Certification:
- Salesforce Experience Cloud Consultant (required)
Work Location: In person
