JOB DESCRIPTION
Position Title: Revenue Manager
Department: Finance
Position Reports to: Controller
Position Summary:
The Revenue Manager is a strategic leadership role responsible for driving profitable revenue growth through disciplined pricing, margin management, forecasting, and data‑driven decision‑making. This position serves as a key business partner to Sales, Finance, Marketing, Category Management, Supply Chain, IT, and System Business, ensuring revenue strategies are aligned with company targets and market conditions.
The Revenue Manager provides leadership on pricing strategy, revenue optimization, and margin sustainability, acting as a trusted advisor to senior leaders and sales teams. They are accountable for developing robust forecasting and budgeting processes, maintaining revenue accuracy and compliance, and translating complex data into actionable insights that support strategic decision‑making.
With direct oversight of the Pricing Team, the Revenue Manager ensures pricing governance, tools, and processes are consistently applied to maximize value while maintaining competitiveness and regulatory compliance. The role also plays a critical part in contract review, commission plan effectiveness, and reporting, helping to identify risks, uncover opportunities, and protect margins.
Key Responsibilities:
Revenue Optimization:
- Drive year-over-year margin improvement, price realization, and overall revenue growth using robust data analysis and market intelligence.
- Collaborate with Category Management and Sales Leadership to develop, implement, and refine pricing strategies for all product lines.
- Monitor and respond to shifts in demand, seasonality, competitor activity, and pricing audits, adjusting strategies to maximize return.
- Track and improve gross margin %, case growth, and customer profitability metrics tied to approved annual budget metrics
Forecasting, Budgeting and Performance Measurement:
- Lead the forecasting and budgeting process for revenue and margin, delivering high forecast accuracy and identifying risks/opportunities early.
- Regularly review sales volumes, customer mix, and product category performance to improve business strategy.
- Develop, maintain, and report on key Foodservice Distribution KPIs, including forecast accuracy, fill rate, contract/rebate compliance, surcharge recovery, and sales/margin trends by geography and product.
Pricing Team Leadership and Process Excellence:
- Oversee the pricing team to ensure efficient, timely pricing management and process improvements. This include, but is not limited to, JIT processing.
- Build team capabilities through ongoing coaching, clear expectations, and accountability for targets such as pricing accuracy and customer satisfaction.
- Enforce strong pricing discipline and provide responsive service to sales teams and business partners.
Cross-Functional Collaboration and Compliance:
- Advise on and support contract negotiations to maximize favorable terms, rebate compliance, and revenue generation.
- Collaborate with Sales, Marketing, Category Management, Procurement, and Finance to align strategies with business objectives and drive unified margin improvement initiatives.
- Ensure all revenue management activities comply with company policies, food safety regulations, industry standards, OHSA requirements, and reporting procedures.
- Proactively address corrective actions and participate in continuous improvement around compliance, safety, and workplace standards.
Operational Requirements:
- Follow safe work procedures and maintain a clean, organized, and hazard‑free work area.
- Ensure full compliance with Food Safety, HACCP, WHMIS, and OHSA standards and training.
- Support accurate reporting of injuries, accidents, and near‑misses; collaborate with Health & Safety on corrective measures.
- Other duties as assigned.
Required Qualifications:
- 5+ years of experience in Business, Finance, Marketing, or Sales, including leadership responsibility.
- Post-secondary degree in Business, Finance, Sales, Hospitality, or a related field.
- Advanced proficiency in Microsoft Excel and Power BI.
- Experience with data manipulation tools, general ledger systems, relational databases, and data visualization tools is an asset.
- Intermediate proficiency in Microsoft PowerPoint.
- Experience in revenue management, pricing strategy, sales, and financial analysis is an asset.
- Strong analytical and quantitative skills, with the ability to translate data into business action.
- Strong communication and presentation skills.
- Proven ability to work effectively across cross-functional teams.
- Good understanding of market trends, competitor activity, and industry dynamics.
Unique Requirements:
- Able to work well under pressure and manage competing deadlines particularly during month end processing.
- Strong knowledge of data, pricing, and cost analysis tools, including how to use them to improve results.
- Able to coach others, support problem solving, and provide practical recommendations to senior leaders.
- Strategic, forward thinking, and self-motivated, with strong attention to detail.
- Highly adaptable and able to respond to changing business needs.