Saturn Star Movers is a growing moving company serving residential, long-distance, and commercial moving clients. We are building a strong local team in each city and looking for reliable leaders who can help us execute moves properly, manage crews, and represent the company well on-site.
This role is for someone who understands moving, logistics, customer service, and accountability. You do not need to sit in an office all day, but when jobs happen, we need someone who can take ownership and make sure things are done right.
The Role
We are hiring a Local Operations Lead / Crew Lead to help manage moving jobs in your city.
You will help coordinate local movers, support job-day execution, train trial workers, communicate updates to the office, and make sure customers receive a professional moving experience.
This is a hands-on role. You may be on-site for moves, helping lead crews, checking quality, solving job-day issues, and making sure our standards are followed.
Responsibilities
- Lead or support moving crews on local jobs
- Help confirm crew availability before jobs
- Make sure movers show up on time and ready to work
- Confirm truck, equipment, blankets, dollies, and straps are ready when needed
- Help train and evaluate new trial movers
- Report job updates to the office before, during, and after moves
- Make sure customers are treated professionally
- Ensure furniture is protected and handled properly
- Help collect job photos, videos, reviews, and customer feedback
- Report any damages, delays, complaints, or issues immediately
- Recommend reliable movers when possible
- Help with basic local field tasks when needed, such as checking inventory, visiting a customer, or supporting local relationship-building efforts
What We Are Looking For
The ideal person has experience in moving, delivery, logistics, warehousing, furniture delivery, junk removal, or another hands-on operations role.
You should be reliable, organized, calm under pressure, and able to lead other workers.
Requirements
- Moving, delivery, logistics, or crew lead experience preferred
- Valid driver’s license is a strong asset
- Experience driving or loading moving trucks is a strong asset
- Strong communication skills
- Comfortable using phone, text, forms, and job checklists
- Able to lift and work physically when needed
- Reliable availability, especially around booked move dates
- Professional attitude with customers
- Able to follow company systems and report updates clearly
Bonus If You Have
- Previous moving company experience
- Experience as a crew lead or supervisor
- Ability to drive 20’ or 26’ trucks
- Customer service or sales experience
- Local contacts who may need moving services
- Ability to help train new movers
Compensation
This is a job-based and performance-based role.
Compensation may include:
- Hourly pay when working on moves
- Job completion bonuses
- Quality bonuses
- Review/testimonial bonuses
- Referral bonuses for bringing reliable workers
- Growth opportunities as the city gets busier
This is not a guaranteed full-time salary role at the start. We are looking for someone who wants to grow with the company as job volume increases.
Who This Is Best For
This role is best for someone who wants more responsibility than a regular mover and wants to grow into a local leadership position.
You should be the type of person who can be trusted when the owner or office is not physically present.
How To Apply
Please send:
- Your name
- Your phone number
- Your city
- Your moving/logistics experience
- Whether you have a valid driver’s license
- Whether you have driven moving trucks before
- Your weekly availability
- Names of any moving companies or logistics companies you have worked with before
- Why you think you would be a good fit for this role
Pay: $46,140.05-$68,745.46 per year
Benefits:
- Dental care
- Discounted or free food
- Paid time off
- RRSP match
- Wellness program
Work Location: In person
