Overview
We are seeking an energetic, hard-working, and extremely detail-oriented individual for a permanent, part-time role. This position splits time between the excitement of live sporting events and the precision-driven operations of our retail and fulfillment warehouse.
On event days, you will run high-energy retail booths at major tournaments (like Volleyball BC and Canada Cup). On non-event days, you will work behind the scenes ensuring orders are packed flawlessly, inventory is exact, and everything runs like clockwork.
Because our business thrives during the sports season, consistent weekend availability for summer and fall events is mandatory. If you want a stable, long-term part-time role where your organizational skills will shine, we want to hear from you.
Responsibilities
- Precision Order Packing: Review, pick, and pack custom apparel and retail orders with 100% accuracy, ensuring the right items, colors, and sizes go to the right customers every time.
- Inventory Control: Receive incoming stock, count inventory meticulously, and maintain a highly organized, clean warehouse and retail space.
- Event Preparation: Work ahead of schedule to carefully prep, count, and pack the specific inventory and gear needed for upcoming tournament booths so the road team is flawless.
- Exceptional Customer Service: Deliver a friendly, approachable, and professional customer experience at tournaments and in-store by answering questions, resolving issues calmly and assisting with sizing/product recommendations.
- Event Setup & Take Down: Assist with loading/unloading gear, assembling eye-catching displays, setting up pop-up tents, and efficiently packing down post-event.
- High-Energy Sales & Engagement: Greet tournament attendees, serve as a knowledgeable brand ambassador, and help customers find the right apparel and gear.
- Fast-Paced POS Operation: Process transactions accurately and quickly using our mobile Point of Sale (POS) system during busy tournament rushes.
- Uphold organizational standards for cleanliness, safety, and presentation within retail spaces and event areas.
- Assist in maintaining accurate records of sales, inventory levels, and customer interactions.Experience
- Strong Independent Problem-Solver: Able to take direction well, work autonomously in the warehouse, and stay focused on tasks without needing constant supervision.
- Reliable: Shows up on time, every time—especially for crucial early-morning tournament setups where timing is everything.
What We Offer
- A permanent, year-round part-time role with steady, predictable core operations.
- A fun, varied workload where no two weeks look exactly the same.
- A supportive, tight-knit team environment.
- Competitive hourly wage.
- Employee discounts on premium apparel and gear.
Pay: From $18.25 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
