What is the opportunity?
The Enterprise Change Management Transformation & Strategy team is seeking a ServiceNow Developer & Data Engineer who has experience working across the full stack, building automation solutions that enable positive user experiences and measurable business growth by streamlining IT Change Management processes and proactively optimizing operations.
This individual will leverage automation-driven control monitoring and control assurances for ITIL technologies including ServiceNow, Tableau, and home-grown application development. You will have the tools and resources needed to achieve extraordinary results that have a significant impact on enterprise change management capabilities. If you are a strong technical professional with proven experience evaluating industry best-of-class technical approaches—we have a spot for you on our team.
What will you do?
Develop, maintain, and optimize the enterprise data warehouse for Tableau reporting.
Develop and support ServiceNow change management module features and integrations.
Create and maintain Tableau dashboards and reports.
Automate change management processes using Python, JavaScript, and SQL.
Ensure data quality, security, and compliance across all systems.
Create and maintain ML and generative AI Models.
Design and maintain PostgreSQL DB and ElasticSearch DB for data storage, reporting and auditing purpose.
Develop new features in support of rapidly emerging business and project requirements.
Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
Maintain TSS compliance for all environments including sub systems (such as DBaaS instances and micro services) and ensure vulnerabilities are resolved.
What do you need to succeed?
Must have:
Coding experience in Python, JavaScript, SQL and NoSQL database programming languages.
Ability to analyze data using Python libraries like numpy, pandas, and scikit-learn.
Developing and troubleshooting in ServiceNow.
Experience creating and maintaining Tableau dashboards.
Experience developing, testing, and troubleshooting automation scripts using REST APIs.
Experience working with DevOps CI/CD pipelines (GitHub Actions, Helios) and associated security protocols.
Excellent interpersonal and communication skills (written and verbal), time management and prioritization skills.
Experience of code review, creating test plans, test cases and testing scripts with peers.
Experience with architecture/process workflow analysis and design.
Nice to have:
Familiarity with Google Apigee
Familiarity with monitoring tools like ELK stack.
Familiarity with ITSM.
Experience with SRE (Site reliability Engineering) Tools such as PagerDuty.
Experience with working with OCP4 and docker configurations.
Ability to create a seamless and intuitive User Interface.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Automation Technology, Design, Detail-Oriented, Elk Stack, Enterprise Application Delivery, Enterprise Change Management (ECM), GitHub, Group Problem Solving, IT Service Management (ITSM), Jenkins (Software), Pandas Python Library, Programming Languages, Python (Programming Language), Python Numpy, RESTful APIs, scikit-learn, ServiceNow Change Management, ServiceNow Flow Designer, ServiceNow Platform, Software Development Life Cycle (SDLC) {+ 2 more}
Additional Job Details
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
Toronto
Canada
37.5
Full time
TECHNOLOGY AND OPERATIONS
Regular
Salaried
2026-06-04
2026-07-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
