Medical Office Assistant
We are looking for a dynamic and personable Office Assistant to join our clinic team in South Surrey, BC. If you thrive in a team environment and have excellent communication and organizational skills, we want to hear from you! As our Office Assistant, you will play a key role in delivering a high-quality, client-centered experience while managing clinic operations efficiently.
If you’re someone who is flexible and enjoys working with people, this is the perfect opportunity for you!
Key Responsibilities:
As our Office Assistant, your core duties will include, but are not limited to:
- Client Scheduling & Coordination: Efficiently manage appointments using Jane. Coordinating communication in person, phone calls and email with clients.
- Training will be provided for working with Jane
- Client Care: Address client inquiries and concerns with professionalism, ensuring a smooth clinic experience.
- Client Forms & Documentation: Ensure all required client waivers and funding documents are complete and up to date at each appointment.
- Funding & Contracts: Review and monitor client funding contracts, including tracking renewals.
- Administrative Support: Perform general front desk duties and assist with other administrative tasks as needed.
- Confidentiality: Maintain strict confidentiality regarding all client records and information.
- Clinic Cleanliness: Support the clinic’s cleanliness and sanitization protocols to maintain a safe environment.
- Other Company Projects: Assist with event planning, host clinic events and initiatives, and contribute to the development and management of social media presence.
Required Skills and Experience:
- Administrative Expertise: Proficiency in Microsoft Office (Excel, Word, Outlook) is a must.
- Excellent Communication Skills: Strong verbal and written communication skills with a focus on client interaction.
- Client-Focused: Ability to provide exceptional customer service and foster positive client relationships.
- Organizational Skills: Strong attention to detail and ability to prioritize tasks effectively
Experience:
- Administrative or Reception Experience: Minimum of 2 years in an administrative or receptionist role (asset).
- Customer Service: 3+ years of experience in customer service, preferably in a healthcare setting but not required
- Management Experience: Having management experience will enhance opportunity and rate of pay.
- Medical Office Assistant (MOA) Diploma: Preferred but not required.
What We Offer:
- Work Environment: A fun, positive, and friendly atmosphere where teamwork and client care are priorities.
- Comprehensive Benefits:
- Extended Health Care
- Vision Care
- Dental Care
- Onsite Parking
- Competitive Compensation: Hourly wage based on experience, qualifications, and transferrable skills.
- $22 - $25/hr
- Full-time (32-40 hours/week), permanent position.
Why Join Us?
We are committed to creating a supportive work environment where our staff feel valued and empowered. If you're passionate about healthcare and providing exceptional service, this is an excellent opportunity to join a growing and dynamic team.
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
