Responsibilities:
1. Screens and prioritizes incoming correspondence and other materials for staff
members.
2. Maintains tenant and housing information using spreadsheets and/or database
software for waitlists, applications, tenant information, etc.
3. Gathers necessary income documents from applicants and current tenants and
inputs income figures into the BC Housing Registry data base in consultation with the
Manager.
4. Organizes and conducts viewings of residential suites at the request of the Manager.
5. Assists with producing ad hoc reports from databases as required by the supervisor
by identifying and organizing the required information, compiling data, designing
format, and printing reports.
6. Assists with answering telephone and in-person inquiries; routes to appropriate staff
members as required. Responds to outside inquiries about housing services offered
by the organization. Sorts and distributes incoming mail and processes outgoing
mail; operates and troubleshoots a variety of office equipment such as computers,
printers, copiers and facsimile equipment.
7. Assists with word processing, data input and typing support such as correspondence,
meeting minutes, forms, and client information; drafts routine correspondence such
as thank you letters, tenant letters and internal memoranda.
8. Assists with arranging meetings, schedules appointments, makes travel
arrangements, and books rooms for meetings. Prepares agendas and takes minutes
at meetings as required.
9. Inputs work order requests into work order request system and assigns work orders to
Building Maintenance staff as directed by the Manager.
10. Assists tenants with filling out work orders and communicating with property manager
as necessary.
11. Performs other related duties as required.
Requirements:
1. Criminal Record Review.
2. Signed confidentiality form.
3. Approved reference check.
Benefits and Perks:
Healthcare: We offer an extended health program for employees who work 20 hrs/wk or
more. The program through Group Health covers MSP premiums, dental, vision, prescription
medication, select alternative therapies, life insurance, and long-term disability. We also
have an Employee and Family Assistance program. The premiums of the plan are 100% paid
by the employer.
Vacation & Leave: Employees accumulate 6% vacation pay on all hours worked in the first
and second year of employment. After the first two years of employment, they earn one
additional day of vacation per year of service, to a maximum of 35 workdays.
