Our dispatcher is a professional who is the 1st point of contact with our customers. The dispatcher ensures that everything runs smoothly by coordinating scheduled times for our customers and our technicians.
Core Competencies:
· Communication
· Team work
· Time management and ability to multi-task
· Attention to detail
· Ability to manage pressure and conflicting demands and prioritize tasks and workload
· Organization
· Decision making
· Development and continual learning
Required Knowledge skills, abilities
· Skills in observing situation analytically and objectively and relaying details accurately
· Skills in operating a multi-line telephone systems and cellphones
· Geographic knowledge of Ontario with skills in reading and interpreting maps (beneficial)
· Must possess good verbal and written communication skills to interact with customers
· Ability to follow oral and written instructions
· Ability to balance multiple tasks simultaneously
· Working knowledge of Windows applications, Windows operating system, Google Calendar, internet and email
Experience:
· Dispatching: 1 year (preferred)
· Customer Service (preferred)
Job Type: Part-time
Pay: $18.00-$24.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
