Server Grande Cache Inn & Suites
Job Summary:
As a server at Grande Cache Inn & Suites whether you are serving them breakfast or dinner, we want them to leave remembering what a positive experience you helped create for them.
Job Responsibilities:
- Take food & beverage orders and collect payments where specified
- Maintain cleanliness of the work areas and equipment in front and back areas of our restaurant
- Maintain complete knowledge of service requirements such as detailed menu selections, ingredients, prices, station assignment and table settings
- Maintain complete knowledge and comply with all departmental policies and service procedures
- Check cleanliness and condition of assigned station and service areas
- Greet guests as they arrive and assist them with seating when necessary
- Open and serve wine/champagne bottles in accordance with departmental standards and function requirements
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Maintain positive guest relations at all times
- Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately
- Handle guest complaints and ensure guest satisfaction in conjunction with the Supervisor and/or Manager
- Complete opening, closing and cleaning side duties as assigned
- Adhere to payment, cash handling and credit policies/procedures
- Set up, serving, and tear down of meeting and banquet rooms according to the banquet event order
- Completion of pre/post function side work as assigned by supervisor
- Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements and departmental standards;
Qualifications:
You are a team player who is excited to create a great experience for the guests of Grande Cache Inn & Suites in Grande Cache! You are positive, driven and have a ‘glass half full’ outlook on life. Your other traits include:
- A passion for customer service and a strong attention to detail
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity
- Ability to work under pressure in a fast-paced work environment
- Excellent organizational, communication and interpersonal skills
- Friendly and pleasant demeanor, courteous, self-motivated, and professional
- Ability to work efficiently with minimal supervision, independently and as part of a team
- Ability to work different shift hours
- Serve it Right certification
- Knowledge of Silverware system is preferred, but not a must
- Previous serving experience is preferred
Who Are We?
Grande Cache Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer:
- A great work environment with opportunities for development and career advancement within Grande Cache Inn & Suites and the INNHotels family of hotels
- A competitive compensation package
- Group health plan
- Staff events and seasonal discounts on local adventure activities
- Hotel Discounts as part of the INNHotels family of hotels
- The opportunity to live and work in the beautiful location of Grande Cache.
Do you think you'd make a good candidate? We'd like to thank all applicants for applying; however, only those selected for an interview will be contacted.
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- Day shift
- Night shift
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- Grande Cache, AB T0E 0Y0: reliably commute or plan to relocate before starting work (required)
Experience:
- Serving: 1 year (required)
Work Location: In person
