Job Title: Concur, Travel & Expense Administrator
Location: 405 The West Mall Etobicoke, ON M9C 5J5
About Us:
Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time. As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.
Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more!
About the opportunity:
The Concur Travel & Expense Administrator is responsible for overseeing the day-to-day operations of the company’s Concur Travel and Expense platform and managing the corporate credit card program. This role ensures that all employee expense submissions comply with the organization’s Travel and Expense Policy.
Key Duties & Responsibilities:
Sole Administrator of corporate credit cards responsible to issue and/or cancel credit cards, define card limits, address delinquent charges, resolve misapplied discrepancy payments, reconciles finance and/or personal charges ensuring a timely repayment to stakeholder; act as liaison between cardholders and the Bank whenever needed.
Manages and conducts employee expense report and claim submission audits to ensure compliance with the company Travel and Expense Policy; monitor and follow up with delinquent cardholders on expense submission and/or interest payment.
Monitor daily SAE file uploads to Accounts Payable to ensure payment and reimbursements are processed correctly with minimum financial impact. Identify and escalate system errors to SAP Finance, IT and Vendor Master teams. Troubleshoot, identify and resolve technical issues with the Concur Portal working collaboratively with Concur Support, CWT, US-HR and IT teams in a timely fashion.
Support Finance Dpt. with month end accrual reports and reclassification of journal entries. Identify and explain credit card credits usage and track unused travel credits. Prepare internal cost analysis reporting from Cognos, prepare ad hoc reports for quarterly and annual audits to Lactalis Canada and Lactalis Group stakeholders.
Participate and collaborate with cross-functional teams - including HR, Vendor Master, SAP Finance and CWT - to manage and implement system updates, resolve data integration issues and ensure accurate employee and vendor information.
Ensure Concur system is at any time set-up in accordance with Group requirements. Maintain, update and communicate internal policies to employees related to Concur and credit card program; responsible for policing practices and responding to inquiries and issues from stakeholders
Acting as a central point of contact, the administrator collaborates and liaises with several internal and external stakeholders with the aim of providing seamless experience to users, minimizing company costs and increasing spent efficiency. He/She is also the contact person for the system provider and the credit card program vendor and is responsible to verify compliance to the agreed contracts. The Concur Travel & Expense Administrator is responsible for overseeing the day-to-day operations of the company’s Concur Travel and Expense platform and managing the corporate credit card program. This role ensures that all employee expense submissions comply with the organization’s Travel and Expense Policy.
Key Duties &
Responsibilities:
1. Sole Administrator of corporate credit cards responsible to issue and/or cancel credit cards, define card limits, address delinquent charges, resolve misapplied discrepancy payments, reconciles finance and/or personal charges ensuring a timely repayment to stakeholder; act as liaison between cardholders and the Bank whenever needed.
2. Manages and conducts employee expense report and claim submission audits to ensure compliance with the company Travel and Expense Policy; monitor and follow up with delinquent cardholders on expense submission and/or interest payment.
3. Monitor daily SAE file uploads to Accounts Payable to ensure payment and reimbursements are processed correctly with minimum financial impact. Identify and escalate system errors to SAP Finance, IT and Vendor Master teams. Troubleshoot, identify and resolve technical issues with the Concur Portal working collaboratively with Concur Support, CWT, US-HR and IT teams in a timely fashion.
4. Support Finance Dpt. with month end accrual reports and reclassification of journal entries. Identify and explain credit card credits usage and track unused travel credits. Prepare internal cost analysis reporting from Cognos, prepare ad hoc reports for quarterly and annual audits to Lactalis Canada and Lactalis Group stakeholders.
5. Participate and collaborate with cross-functional teams - including HR, Vendor Master, SAP Finance and CWT - to manage and implement system updates, resolve data integration issues and ensure accurate employee and vendor information.
6. Ensure Concur system is at any time set-up in accordance with Group requirements. Maintain, update and communicate internal policies to employees related to Concur and credit card program; responsible for policing practices and responding to inquiries and issues from stakeholders
7. Acting as a central point of contact, the administrator collaborates and liaises with several internal and external stakeholders with the aim of providing seamless experience to users, minimizing company costs and increasing spent efficiency. He/She is also the contact person for the system provider and the credit card program vendor and is responsible to verify compliance to the agreed contracts.
- University degree (or equivalent level of work experience)
- Experience with Concur Platform; and experience with corporate credit card administration or similar form of administration an asset
- Experience with Excel and SAP preferred and credit card platforms, an asset
- Team player who brings a positive attitude and approach to a fast paced and ever-changing environment
- Ability to meet tight deadlines, work independently, problem solve, set and achieve priorities and goals
- Strong written and verbal communication competencies complemented by strong interpersonal skills
- High attention to detail with excellent analytical skills
- Ability to respect and maintain confidential information
What you will bring:
· University degree (or equivalent level of work experience)
· Experience with Concur Platform; and experience with corporate credit card administration or similar form of administration an asset
· Experience with Excel and SAP preferred and credit card platforms, an asset
· Team player who brings a positive attitude and approach to a fast paced and ever-changing environment
· Ability to meet tight deadlines, work independently, problem solve, set and achieve priorities and goals
· Strong written and verbal communication competencies complemented by strong interpersonal skills
· High attention to detail with excellent analytical skills
· Ability to respect and maintain confidential information
·
What Lactalis will offer:
Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:
- A Competitive Base Salary
- A Performance-Based Bonus System
- 4 Weeks of Vacation
- Benefits starting day 1
- A Pension Program with an Employer Match at 100% of up to 6%
- Tuition reimbursement plan of up to $3,000/year
- A Volunteer Day to give back to your community
- Learning and Development opportunities
- A commitment to internal career advancement with potential for international mobility
Our ESG commitment:
Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do.
At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.
Our commitment to DEI:
Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities. We apply an equal access to employment program and invite women, aboriginal people, visible minorities, and people with disabilities to apply.
Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.
Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.
Compensation:
As part of our commitment to fairness, trust, and transparency and our ambition to be an Employer of Choice, the base salary range for this position is $55 700 – $69 600+.
Please note: Along with a comprehensive Total Rewards package, your actual base salary will be fair, competitive, and be based on your skills, experience, and qualifications.
Pay: $55,700.00-$69,600.00 per year
Benefits:
- Company pension
- Disability insurance
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- VRSP
Work Location: Hybrid remote in Etobicoke, ON M9C 1G1
