Duties include:
- Answer phone, return messages
- Processing referrals and responding to phone inquires
- Experience in Medical Records EMR such as Accuro is an asset
- Knowledge of OHIP and 3rd party billing
- Booking hospital surgeries/procedures in Novaris
- Maintain, update and filing patient charts; Review patient charts are complete for clinic day.
- Review clinic notes for typos.
- Greet patients, update patient profiles, maintain efficient flow of patients, during clinic .
- Invoice Patient/Client for uninsured services. Collect and record cash/cheque payments
- Call patients with appointment times, and first post operative day.
- Order medical supplies, keep clinic / doctor supplies available.
- Managing correspondence/email files on behalf of Doctor
- Maintaining quality improvement data base.
- Maintain Doctor's calendar updated.
- Maintain doctors personal files in order.
Ideal attributes:
- Ability to work in a fast-paced, ever-changing work environment while maintaining excellent customer service and communication skills
- Ability to think quickly and creatively and be eager to learn and take initiative
- Excellent ability to communicate well with patients and colleagues and be a team player
- Detail-oriented to ensure flawless accuracy
- Self-motivated to complete tasks in a timely manner
- Dedicated to making patients happy and exceeding expectations
- Punctual and reliable
- Ability to multi task and work independently
- Strong computer literacy and digital file management skills;
- Time management skills/the ability to juggle multiple priorities.
- Ability to demonstrate complete confidentiality with respect to client privacy.
- Excellent written and verbal communication skills;
Job Types: Permanent, Full-time
Pay: From $21.00 per hour
Application question(s):
- Are you located with in 50 km of Kitchener/Waterloo
- Do you have good computer skills?
Education:
- Bachelor's Degree (required)
Experience:
- Medical office : 1 year (required)
Licence/Certification:
- office administration certificate or diploma (required)
Work Location: In person
