## Job Overview We are seeking a dedicated Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service and support in an automotive repair dealership setting. ## Duties - Greet customers and assist them with their service needs - Schedule service appointments and follow up with customers on the status of their vehicles - Provide accurate estimates for repairs and services, ensuring transparency with customers - Upsell additional services or products based on customer needs - Coordinate with mechanics to ensure timely completion of repairs - Handle cash transactions and maintain accurate records - Utilize mechanical knowledge to explain technical information to customers in an understandable manner ## Requirements - Proven experience in customer service, preferably in a dealership or automotive repair environment - Strong sales and upselling skills - Ability to handle cash transactions with precision - Mechanical knowledge to effectively communicate with mechanics and customers - Excellent communication and interpersonal skills - Detail-oriented with the ability to multitask effectively If you are passionate about delivering top-notch customer service in the automotive industry, we encourage you to apply for the Service Advisor position.
Job Types: Full-time, Permanent
Pay: $22.00-$33.91 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
