SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We’re large enough to do great things but small enough that you don’t get lost in the crowd. Our continued success is possible because of our ‘Best in Class’ culture and unique talents of every individual at SMART.
Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter
Purpose of the position
The Area Representative (AR) plays a critical role in supporting the execution of SMART’s channel and territory sales strategy. Reporting to an Area Representative Team Lead, the AR is responsible for driving operational efficiency, managing leads and partner engagement, and ensuring consistent follow-through across the sales process.
This role serves as a key connector between channel partners, Area Managers, and internal teams—helping expand market coverage, accelerate pipeline movement, and deliver a high-quality experience for partners and customers across K–12, higher education, government, and corporate markets.
Responsibilities & Duties:
- Help Area Managers update opportunities in Salesforce with pricing discounts, volumes, timing, products, and issuing pricing letters to channel partners.
- Opportunity and Lead follow-up with channel partners, including Lumio renewals and overall continuous salesforce hygiene
- Lead Management for the assigned territory:
- Lead acceptance and qualification, including mapping to correct account, initial discovery call and remote demo as needed
- Lead conversion and assignment, including lead history review, gathering input from stakeholders, conversion of lead to opportunity in Salesforce, and assignment to SMART field sales or channel partner
- Remote Demos (to K12, higher education, government and corporate customers)
- Onboard new resellers in designated territories
- Inbound questions/help from existing resellers including inventory, product questions, resources, pricing letter updates/extensions (general Channel support)
Education and work experience
- Bachelor's degree in a related field (business, education, etc.)
- 2+ years sales experience or related experience in customer-facing or reseller-facing roles
- Experience or knowledge of current SMART products, systems and processes is mandatory
- Strong communication, interpersonal skills, writing skills, and presentation skills
- Highly motivated, energetic, and eager to work with both internal SMART teams as well as SMART’s channel and end-customers
Additional Information
- Office based role, fast-paced work environment.
- Travel may be required (up to 10%)
- Accordingly, a valid passport, or no impediment to obtain one, is required.
- Performing other duties as required
At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.
