Hotel Maintenance Manager
Location: Sundial Hotel, Whistler
Reports to: General Manager
Base salary: $75,000-$85,000 annually
Performance bonus: Up to 10% of base salary, based on results
Seasonal recognition bonus: $2,600 annually
Potential annual cash compensation: Up to $96,100
About Sundial Hotel
Located in the heart of Whistler Village, steps from the gondolas, Sundial Hotel is a boutique property known for personalized service, well-appointed suites, and a strong commitment to the guest experience. We are seeking a hands-on, technically skilled, and highly organized Maintenance Manager to lead the care and operation of the property.
The Role
This is a fully on-site, hands-on leadership position, not a desk-based role. The Maintenance Manager will work alongside a small team, complete repairs, manage preventive maintenance, coordinate projects, and respond to urgent operational issues.
The position is responsible for:
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49 suites within Sundial Hotel
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6 additional units in an adjacent building
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8 private in-suite hot tubs and 1 communal hot tub
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Mechanical, electrical, plumbing, HVAC, and life-safety systems
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Public areas, rooftops, mechanical rooms, and exterior spaces
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Serves as the primary technical contact for strata, commercial tenants, ownership, contractors, and service providers.
Key Responsibilities
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Lead and participate in daily repairs, inspections, preventive maintenance, and emergency response.
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Troubleshoot plumbing, electrical, HVAC, mechanical, hot tub, and general building systems.
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Complete regular property walkthroughs and resolve issues before they affect guests or operations.
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Maintain organized preventive maintenance schedules, inspection records, manuals, and equipment logs.
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Plan and complete maintenance and capital projects within approved budgets and timelines.
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Coordinate contractors, quotes, inspections, installations, warranty work, and specialized repairs.
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Build productive relationships with strata representatives, commercial tenants, ownership, and vendors.
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Lead, schedule, train, and support a small maintenance team.
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Establish strong standards for workmanship, organization, safety, cleanliness, and attention to detail.
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Manage departmental tools, inventory, supplies, budgets, and capital planning.
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Maintain compliance with WorkSafeBC, public health requirements, building codes, and hotel safety procedures.
What You Bring
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Minimum two years of supervisory experience in hotel, resort, strata, commercial, or multi-unit residential maintenance.
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Strong hands-on knowledge of plumbing, electrical, HVAC, mechanical systems, hot tubs, and general repairs.
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Proven ability to lead a team while remaining actively involved in daily maintenance work.
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Strong project management, organization, communication, and documentation skills.
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Exceptional attention to detail and the ability to build the same standards within the team.
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Recognized trade certification is a strong asset.
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Pool Operator certification, or willingness to obtain it, is an asset.
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Valid drivers licence.
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Legally eligible to work in Canada.
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Currently living in Whistler or the Sea-to-Sky corridor, or with confirmed plans to relocate.
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Available to respond to urgent maintenance issues when required.
Compensation and Benefits
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Base salary of $75,000-$85,000, based on experience, technical qualifications, and leadership capability.
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Performance bonus of up to 10% of base salary.
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$2,600 annual seasonal recognition bonus.
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Extended medical, dental, life insurance, and long-term disability benefits after six months.
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Travel allowance or vehicle stipend.
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On-site parking.
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Professional development and certification support.
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Supportive and respectful team culture.
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Opportunity to take ownership of the physical operation and long-term improvement of a leading Whistler boutique hotel.
