Position: Business Systems Analyst
Reports to: Director, Enterprise Solutions
Company:
Monarch has established itself as a leader in the global Original Equipment Manufacturers market for highly-engineered hydraulic cylinders and custom iron castings through its dedication to quality, service, and cost-competitiveness since 1935. Their expanded domestic and global manufacturing capabilities provide even greater capacity to service the Agriculture, Construction, Industrial and Mobile markets, to name a few. Committed to creating a safe and healthy environment for its employees and the community, Monarch is an early adopter of continuous improvement within these areas, as recognized by industry awards and certifications through Made Safe and ISO 14001 (2015). Monarch is recognized as one of Canada’s Best Managed Companies.
Position Summary:
The Business Systems Analyst will play a pivotal role in improving and modernizing our Company by bridging the gap between business needs and IT technical resources. This position works directly with various departments throughout the organization to identify, recommend, and document business process improvements to transform operations through business process re-engineering, system redesign, automation, AI-powered solutions, and new system implementations.
Essential Responsibilities and Duties:
- Work with business users to thoroughly identify and document business requirements, ensuring all impacts of solutions are understood, and risks have been identified.
- Work with the IT business application team presenting recommendations and collaborating on system design.
- Understanding process and how they are implemented in ERP systems.
- Understand database structures and learn the ERP database model.
- Create detailed specifications of enhancements and new applications.
- Develop acceptance test strategy and execute test plans.
- Develop implementation plans; may include developing and delivering training to users and maintaining project and department documentation.
- Query the database, retrieve, and manipulate data for the business.
- Support the organization by resolving complex issues; may involve researching impact to other group departments or systems.
- Identify and evaluate opportunities to incorporate AI tools, automation, and intelligent capabilities into business processes and system solutions; translate these opportunities into clear, actionable requirements for the development team.
- Collaborate with IT and business stakeholders to help define, prioritize, and support the integration of AI-enabled features into our products and workflows.
- Other duties as assigned.
Education and Experience Required:
- Technical Diploma or Bachelor’s degree in Computer Science, or a combination of directly related education and experience will be considered.
- Experience in coaching, training, or assisting end users.
- Knowledge of manufacturing and MRP processes an asset.
- Experience with SQL, Cognos, ERP systems, SharePoint and Automation an asset.
- Working knowledge of artificial intelligence, large language models, or AI-assisted tools and workflows an asset.
- Experience identifying or implementing AI-enabled features within business applications an asset.
Skills and Attributes Required:
· Solutions focused with strong critical thinking and problem-solving skills.
· Excellent organizational and time management skills with the ability to handle changing priorities and fluctuating workloads.
· Solid communication skills in verbal, written, and presentation form.
· Ability to work as part of a team as well as independently.
· Driven to learn and implement new technologies, but pragmatic in problem solving.
· Good organizational skills.
· Enthusiasm for exploring AI and emerging technologies and including practical application to solve business problems.
Email your resume/cover letter to: [email protected]
Job Types: Permanent, Full-time
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Work Location: In person
