Who We Are
Dealtwith is Calgary's restaurant repair and maintenance quarterback. Through a proprietary app, clients submit service tickets ranging from handyman tasks to complex mechanical issues, handled by a permanent staff of two handymen and a plumber, with specialized trades contracted as needed.
Dealtwith is expanding and looking for a skilled Commercial Appliance Repair Technician to join the team. This is a hands-on, autonomous role built around restaurant kitchen equipment, servicing some of Calgary's most popular restaurants.
The Role
You will be the dedicated appliance technician for Dealtwith's growing roster of restaurant and hospitality clients. The work is largely gas appliance repair and preventive maintenance, with some mechanical work on ice machines (refrigeration outsourced to a partner). Bakery equipment experience is a strong asset, we look after several bakery clients and are actively growing that side of the business.
Equipment You Will Work On
Primary - Gas Appliances
- Deep fryers and commercial fryers
- Ranges, flat tops, and griddles
- Combi ovens (Rational and other brands)
- Pasta boilers and commercial steamers
- Salamanders and broilers
- Pilot light systems and thermocouple replacement
Ice Machines - Mechanical PM (Refrigeration Outsourced)
- Preventive maintenance on Manitowoc, Hoshizaki, and Scotsman units
- Float switch, cam arm, and spring replacement etc.
- Drain clearing and mechanical servicing
- Willingness to troubleshoot less common and off-brand units
Bakery Equipment (Asset)
- Deck ovens and commercial proofers
- Commercial stand mixers and dough equipment
- Specialty baking appliances
Responsibilities
- Diagnose and repair commercial kitchen appliances across gas, electrical, and mechanical systems
- Perform preventive maintenance on high-use kitchen equipment on a scheduled basis
- Carry out ice machine PMs including mechanical parts replacement and drain servicing
- Use schematics and manufacturer manuals to troubleshoot effectively
- Document equipment with serial and model numbers using the Dealtwith app and QR asset tracking
- Manage a small parts inventory in your service van; order specialty parts as needed
- Test all appliances post-repair to confirm correct function and performance
- Communicate clearly with client staff and Dealtwith team on job status and findings
Qualifications
- Journeyperson certification (Red Seal preferred) or equivalent provincial certification
- Proven hands-on experience with commercial kitchen equipment repair
- Strong knowledge of gas appliance systems, burners, pilots, thermocouples, gas valves
- Familiarity with Rational combi ovens is compensated at a premium rate
- Solid understanding of electrical and mechanical systems in a commercial kitchen context
- Ability to read and interpret schematics and technical manuals
- Comfortable troubleshooting unfamiliar or off-brand equipment
- Bakery equipment experience is a significant asset
- Strong organizational skills and ability to work independently
- Valid driver's licence and clean driving record
- Calgary-based or willing to relocate prior to start date
Compensation and Benefits
- Starting from $40/hour based on experience and certifications
- Premium pay rate for Rational oven expertise
- Paid weekly
- Guaranteed 30 hours per week; up to 40 hours standard
- Overtime available for after-hours and weekend calls, always optional, never mandatory
- Company van provided, fully equipped
- Gas and parking covered
- Refrigerant recovery equipment provided
- Company credit card
- Paid vacation and holiday pay
Why Dealtwith
We are a small but fast-moving company that takes pride in being honest, accessible, and genuinely good at what we do. Our clients trust us because we show up, we communicate, and we follow through. We use a real-time job tracking app so clients always know what's happening, and so do our technicians.
If you've worked somewhere that treated you like a number, overloaded you without support, or made you feel expendable, this is a different place. We invest in our people because our people are the business.
Our Commitment to Inclusion
Dealtwith believes in building an environment where everyone is respected and valued. Open-mindedness and genuine respect for all people, regardless of gender, sexual orientation, race, or religion are fundamental to who we are. We work with diverse restaurant teams across Calgary every day, and we expect our technicians to bring that same respect to every client interaction. No bigots. Full stop.
One Last Thing
If you've read this far, we'd love to hear from you. When you apply, tell us: what is your favourite restaurant in Calgary and why? Applications that skip this question will not be considered, we're looking for people who pay attention to the details.
Position Details
- Job type: Full-time
- Schedule: Monday to Friday; weekends optional
- Language: English required
- Licence: Valid driver's licence required
- Location: Calgary, AB (on-site)
- Expected start: As soon as the right candidate is found
Pay: $40.00-$50.00 per hour
Benefits:
- Company car
- Flexible schedule
- Paid time off
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Language:
Location:
Work Location: In person