Company Overview
Motel Falcon is a charming motel , offering comfortable rooms . We are dedicated to providing exceptional hospitality and memorable guest experiences in Brossard city.
Summary
We are seeking a friendly and organized Receptionist to join our team . This role is vital in ensuring our guests receive outstanding service and a smooth check-in process, reflecting our commitment to hospitality excellence.
Responsibilities
- Greet and assist guests with check-in and check-out procedures.
- Manage multi-line phone systems and handle guest inquiries professionally.
- Maintain the front desk area, ensuring it is welcoming and organized.
- Handle reservations, cancellations, and modifications efficiently.
- Provide information about motel amenities and local attractions.
- Perform administrative tasks such as data entry, filing, and maintaining guest records.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Uphold high standards of customer service and phone etiquette at all times.
- Qualifications
- Proven experience in front desk or customer service roles, preferably in hospitality.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both verbal and written.
- Proficiency with Microsoft Office Suite, Google Workspace, and multi-line phone systems.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Friendly demeanor with a professional attitude.
- Previous experience with data entry or clerical tasks is a plus.
- Knowledge of hotel management software such as QuickBooks is advantageous.
- Call-To-Action
If you are passionate about delivering exceptional guest experiences and thrive in a dynamic environment, we invite you to become part of our welcoming team at Hote Des Arts. Your journey towards making every guest feel at home starts here—apply today!
Pay: From $17.50 per hour
Work Location: In person
