Overview
We are seeking a dedicated and organized full time Dental Admin/Patient Care Coordinator to join our dental practice. This vital role involves managing patient interactions, coordinating appointments, and ensuring smooth office operations. If you enjoy providing exceptional customer service, we'd love to hear from you!
Office Hours: Mondays 10-7pm, Tuesdays 9am- 4pm , Wednesdays 10-7pm, Thursdays 9am-2pm and Fridays 9 am -3pm. Saturdays 9 am -2pm ( 1 or 2 Saturdays a month)
Duties
- Greet patients warmly and manage front desk operations, including check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments efficiently using Dentrix or similar dental software
- Answer multi-line phone systems professionally, directing calls and managing inquiries
- Verify patient insurance information and assist with billing processes
- Maintain accurate electronic medical records and ensure confidentiality of patient information
- Assist patients with paperwork and explain treatment procedures clearly
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Handle administrative tasks such as filing, data entry, and inventory management
- Support the office team in daily operations to promote a positive patient experience
Requirements
- 1-2 years experience as a dental receptionist is required
- Proficiency with dental practice management software such as Dentrix is highly desirable
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Professional demeanor with exceptional communication skills
This role is essential for maintaining efficient office operations and delivering outstanding patient care. We value team players who are committed to professionalism, accuracy, and compassionate service.
Pay: $28.00-$30.00 per hour
Benefits:
Work Location: In person
