Why Work at Toyota West Edmonton Mall?
About Us: Join a team that's more than just an employer – we're a community. Toyota West Edmonton Mall is a very exciting and genuinely forward-thinking organization, leading the way in automotive excellence. Our commitment to innovation and customer satisfaction sets us apart in the industry. And, you work in the Mall! It isn’t boring, there’s always something happening, always something to do, always busy. We are truly not like any other Automotive service department, anywhere.
Benefits:
· Unique benefits exclusive to our team members
· Competitive compensation package
· Unbeatable benefits package
· Off-street secure parking for convenience
· In-store discounts on a wide range of products
· Discounts at vendors in one of the largest malls in the world
· All training provided.
Working Environment:
· Comfortable, modern (heated and air conditioned) facility
· Fun and engaging work atmosphere
· Opportunities for growth, development & promotion.
· Supportive team environment
· A choice of brand new, clean, very well-equipped break rooms
· Inclusive events for all departments, including Galas, BBQs & monthly get-togethers.
Responsibilities:
· Greeting guests
· Booking appointments
· Writing up work orders
· Being responsible for work orders in the shop
· Provide information from the technician to the customer about their vehicle
· Sell repairs and services recommended by the technician
· Follow up with guests and keep them updated
· Explain all work performed and charges
· Assist colleagues with tasks needed
Requirements:
· Outstanding customer service skills
· Basic automotive mechanical knowledge is a bonus
· Dealership CRM experience is a major asset, preference will be given to candidates with ERA/Reynolds experience
· Typing Skills
· Previous Toyota or Lexus Experience not require
· Excellent communication skills & phone manner
· Able to work in a fast paced environment and stay organized
· Previous Service Advisor experience
Join Us: If you're looking for a rewarding career with a company that values innovation, teamwork, and employee satisfaction, Toyota West Edmonton Mall is the place for you. Apply now to join our team!
Job Type: Full-time
Pay: $39,435.00-$97,671.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Service Advisor: 3 years (required)
Work Location: In person