Job Overview
The Visitor Experience Coordinator will assist with the overall mandate of the Welcome Centre. As an ambassador for Nova Scotia and the West Hants Regional Municipality, the Visitor Experience Coordinator will be a conduit for visitor and resident information. You will promote our inspiring vistas and attractions, to enhance the visitor experience. Staff will promote the local “arts” scene; aid in the preparation of an on-line newsletter; collect images and videos of various groups, businesses, events, and programs to be used for future marketing.
Responsibilities
- To promote all local and provincial festivals & events, cultural & heritage experiences, agricultural tourism and educational activities and all other tourism
- Assist with the overall mandate of the Welcome and Visitor Information Centre. Ask appropriate questions to determine what type of experience the visitor or newcomer is looking for and gather information quickly.
- Use local and social media to help promote and support the local arts, festivals, and the agriculture community. Assist with on-line summer newsletter
- Coordinate and complete tasks
- Ensure the safety of visitors and staff
- Work closely with the Visitor Experience Assistant Supervisor, and the Manager of Community Economic Development.
- Maintain a high standard of customer service with the public
- Other duties as assigned
Qualifications and Requirements
- Basic computer skills
- Work flexible hours (evenings, weekends, holidays, as required)
- Have or be willing to take:
- Basic First Aid and CPR
- SuperHost,
- Customer Sales and Service Training/Service 1st
- WHIMS
Knowledge:
- Knowledge of local region and Nova Scotia
- Knowledge about attractions both locally and regionally
Personal information collected through the recruitment process will be used solely to determine eligibility for employment and handled in accordance with the Freedom of Information and Protection of Privacy Act, Nova Scotia.
Qualified applicants are invited to submit their CV or resume with cover letter, merged into one PDF document with “Visitor Experience Coordinator” in the email subject line to the attention of the VanEssa Roberts, Manager of Community Economic Development at [email protected]
Pay: $17.55 per hour
Work Location: In person
