Title: Room Attendant- Permanent Full Time
Position Start Date: July 2026
TripAdvisor Best of The Best:Top 25 Boutique Hotels in Canada 2025
Business of the Year: Victoria Chamber 2024
Leader of The Future: Runner Up 2024 BC Hospitality Conference
Hotelier Of The Year: Runner Up 2026 BC Hospitality Conference
We care about our people, and we show it through perks like staff lunches, relaxation breaks, free parking and monthly bus pass reimbursement, regular bonuses on your paycheque, and flexible shifts, because we know you have a life outside of work. Rooted in real, hospitality unbound.
The Oswego Hotel experience is unique to Victoria, British Columbia. We are a sophisticated, boutique, all-suite hotel steps away from the Inner Harbour and downtown. This is a prime destination for the discerning and adventurous traveler. Whether romance, business travel or a much-needed getaway brings you to Victoria, the Oswego’s combination of modern design, industry leading service and the luxury amenities makes it the perfect place to get a taste of the city’s natural surroundings and urban vibe.
Responsibilities and Position Overview:
- Exceed guest expectations of great service by providing and maintaining the highest level of professionalism, and cleanliness
- Stock and sort cleaning supplies and toiletries and paper products for guest rooms
- Vacuum, clean, dust and sanitize guest rooms (studio suite, 1 bedroom and 2 bedroom rooms with full kitchens)
- Make beds, change sheets, remove and replace towels and toiletries
- Unload dishwasher, clean appliances and surfaces in kitchen
- Deliver and retrieve items on loan to guests
- Ensure security of guest rooms and privacy of guests
- Perform rotation of cleaning duties (annual deep cleaning)
- Contribute to a positive workspace through the use of effective communication skills within the housekeeping department and all other hotel departments
- Continually strive to improve cleanliness standards
- Ensure the cleanliness and order of all work areas and equipment
- Ability to work independently and as part of a team
- Support a safe working environment by ensuring all staff are working in compliance with health and safety regulations.
- Safe operation of standard Housekeeping equipment
- Other duties as assigned
Knowledge, Skills and Abilities:
- Currently located in Victoria
- Passionate about the hospitality industry and the guests you serve
- Highly responsible & reliable
- We are a pet friendly hotel, will be required to clean rooms that pets have occupied
- Exceptional attention to detail
- Ability to work well under pressure in a fast paced environment
- Able to work a flexible schedule which will include weekends
- Ability to carry out instructions accurately with minimal supervision
- Are physically fit and able to stand for extended period of time, lift up to 50lbs, and perform repetitive movements
- Ability to follow instruction
- Excellent time management skills
- Workplace Hazardous Materials Information (WHMIS) is an asset
Weekend availability is required for this role.
Job Type: Full-time
Pay: $21.00-$22.00 per hour
Benefits:
- Commuter benefits
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program
Experience:
- Housekeeping: 1 year (required)
Work Location: In person
