Job Overview
We are seeking a friendly and attentive Counter Attendant to join our team. In this role, you will be the first point of contact for customers, providing excellent service and ensuring a positive experience. The ideal candidate is personable, organized, and able to handle multiple tasks efficiently in a fast-paced environment. This position offers an opportunity to develop customer service skills and gain valuable experience in the hospitality or retail industry.
Duties
- Greet customers warmly and assist with their orders or inquiries
- Take customer orders accurately and process transactions efficiently using point-of-sale systems
- Prepare and serve food, beverages, or products as per company standards
- Maintain cleanliness and organization of the counter area, including sanitizing surfaces and utensils
- Restock supplies and ensure all items are properly displayed for customer convenience
- Handle customer complaints or concerns professionally and escalate issues when necessary
- Collaborate with team members to ensure smooth daily operations
- Follow all safety and health regulations to ensure a safe environment for staff and customers
Requirements
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong organizational skills with the ability to multitask effectively
- Previous experience in customer service or food service is a plus but not required
- Basic math skills for handling cash transactions accurately
- Ability to stand for extended periods and perform physical tasks such as lifting or reaching as needed
- A friendly attitude, reliability, and a professional appearance are essential
- Must be at least 16 years old or older depending on local regulations
This role provides an excellent opportunity for individuals looking to build their customer service experience in a dynamic setting.
Job Types: Full-time, Part-time
Pay: $18.00-$18.25 per hour
Work Location: In person
