Overview
We are seeking a dedicated and organized Dental Receptionist to join our team for the long haul. You will be the first point of contact for patients, managing appointments, handling inquiries, and maintaining patient records. A background in dental or medical office settings is preferred but we are willing to train the right candidate!
Duties
- Greet patients warmly and manage the front desk operations.
- Schedule and confirm appointments using Dentrix.
- Handle incoming calls, addressing patient inquiries and directing calls appropriately.
- Maintain accurate electronic medical records and ensure all patient information is up-to-date.
- Process patient check-ins and check-outs efficiently.
- Assist with billing inquiries and insurance verification as needed.
- Collaborate with dental staff to ensure seamless patient flow throughout the office.
- Manage office supplies and maintain a clean, organized reception area.
- Opportunities for expanded duties based on knowledge and ability such as coordinating Invisalign cases, managing continuing care, etc.
Qualifications
- A positive attitude and commitment to providing exceptional patient care.
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
- Strong administrative skills with experience in office environments.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- Proficient in using multi-line phone systems and standard office equipment.
Hours
- Ideal candidate can work Monday - Friday 8:30am-5:15pm
- No evenings or weekends
Job Type: Full-time
Pay: $20.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Application question(s):
- Do you have experience in a Dental Office?
Work Location: In person
