YOUR TECHNICAL COMPASS POINTS TOWARD innovation AND excellence.
Posted: 2024-08-16
Closing: Until Filled
Location: Edmonton Kingsway (Hybrid)
You’re one of those people who knows “good enough,” well… isn’t. We love that about you! You’ve got a knack for continually improving and innovating to deliver well-managed systems, and you enjoy bringing the best out in your teammates, so the team radiates service excellence! Most importantly, you know that no project is complete without the four “-ty’s”: stability, integrity, efficiency, and security.
WHAT MOVES YOU
- You like being in an environment that allows you to connect and interact with people daily but are just as comfortable working independently.
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You’re a confident decision-maker who uses sound judgement and reason guided by your integrity and ethics.
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You’re a problem solver with an inquisitive, analytical mind. You love coming up with new ways to tackle a challenge and relish digging into the details to find the perfect solution while reducing risk.
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Your professional demeanor makes it easy for everyone in an organization to relate to you, regardless of their technical experience.
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You enjoy being pushed to being the best you can be.
WHAT YOU'LL DO
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Report to the Team Lead, Insurance IT Operations.
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Works in an open office environment. Normal work hours are from 9 – 5, however, considering the 24-7 nature of IT, the position requires participation in an on-call rotation to support incident management and system maintenance efforts.
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Actively participate in team standup meetings.
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Work within agreed timelines that have been established for tasks and deliverables.
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Demonstrate technical mastery and thought leadership within your domain.
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Champion change within the team to support our culture of continual improvement.
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Inspire proactive systems management and operational excellence throughout AMA’s technical stack.
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Oversee the installation, maintenance, and support of data center hardware and software.
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Monitor system performance, analyze system issues, and lead troubleshooting efforts to resolve problems.
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Support the documentation of your team’s environment considering all stages of operation, operating procedures, and disaster recovery.
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Design, build, test, and maintain enterprise technology automation and integration scripts that address complex process flows.
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Ensure that all system and application changes are developed, tested, and implemented in a well-controlled environment.
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Support the creation and maintenance of standards for design, technical architecture, capacity planning, and security processes.
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Actively participate in collaboration with other IT teams to understand and meet technical/functional system requirements.
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Evaluate, design, and implement new products, tools and technology that could address both known and unknown organizational need.
WHAT YOU'VE DONE
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Related post-secondary degree or diploma (Information Technology or Computer Science degree) is an asset or more than one year of Infrastructure experience.
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Minimum 3 years of Application Systems Analysis, Implementation, Support & Development experience.
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Minimum 3 years of Desktop computing experience.
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Amazon (Cloud Practitioner, Solutions Architect), Agile (lean, SCRUM, KANBAN) certification would be considered an asset.
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You have good communication and presentation skills.
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You are able to work in a team environment and collaborate to achieve success.
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You are self-motivated, organized, flexible and resourceful person.
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You have experience in completing tasks for workplace modernization, capitalizing on newer technological offerings.
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Helpdesk experience will be an asset.
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Knowledge any of object-oriented programming languages will be an asset.
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Experience with the following area of system specialties will be an asset:
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ServiceNow
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OpsGenie
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Guidewire
WHAT YOU'LL GET
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Competitive salary.
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Flexible benefits.
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Outstanding employer paid Retirement Savings Program.
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Great AMA discounts.
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Unlimited learning opportunities.
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Paid Vacation and other paid time off including a Volunteer Day and Me-Day.
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Free parking.
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Friendly smiles from all levels of the organization.
WORK MODEL:
Hybrid-Light
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
