Portage Transport is currently seeking a candidate for Op Administration. The successful candidate will create a welcoming environment by greeting incoming guests and directing visitors to the correct department or team member. Op administrators are responsible for receiving, directing, and handling incoming and outgoing emails, phone calls, satellite messages, and guests in a professional and courteous manner.
Key Responsibilities:
· Provide front-line services for all Portage Transport Operators, Customers, and the public (answer calls and emails)
· Receive and process trip envelopes (distances, fuel, expenses, pay, POD’s and furtherance)
· Order entry and tracking of loads
· Organize and file documents either electronically or with a paper filing system
· Process cash advances, money codes, and truck and trailer wash PO numbers
· Handle incoming email, satellite messages and phone communication throughout the day to be sure all messages have been read and responded to in a timely fashion.
Interact closely with dispatch to provide customs support.
Respond to questions and requests as quickly as possible, making every effort to meet driver/customer expectations.
· Index receipts/load order/PODs/meat certificates/reefer temps into document viewer
· Monitor Reefer temperatures (Shared with CSR)
· Additional administrative duties as assigned.
Qualifications and Experience:
· 2 years of experience in an administrative role considered an asset
· Professional phone etiquette and message management
· Previous experience in the transportation industry would be considered an asset
· Accuracy, attention to detail, and the ability to prioritize essential
· Proficient in Microsoft Office applications (Word, Excel, and Outlook)
· Excellent interpersonal, verbal, and written communication skills
Hours:
· Permanent Full-Time Position; Sunday – Thursday, 40 hours a week
The PT Difference:
· Compensation Package including competitive wage and pension plan opportunities.
· Group Benefits and Wellness Program
· Empowerment to grow professionally through education assistance and internal mobility.
If you feel you have the demonstrated background and are interested in learning more about this exciting opportunity, please submit your resume in confidence via email to [email protected] or via the weblink on Portage Online.
Pay: $20.00-$24.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible language requirement:
Experience:
- Administrative: 2 years (required)
Work Location: In person
