Position Summary
We are seeking a motivated, customer-focused Automotive Floor Sales Representative to join our dealership team. The successful candidate will be responsible for greeting customers, understanding their vehicle needs, presenting suitable inventory, conducting test drives, and guiding customers through the sales process from initial contact to vehicle delivery. This role requires excellent communication skills, a positive attitude, and a strong commitment to delivering an exceptional customer experience.
Key Responsibilities
- Welcome and assist walk-in customers in a professional and friendly manner.
- Identify customer needs, preferences, lifestyle, and budget to recommend suitable vehicles.
- Demonstrate vehicle features, technology, safety systems, and performance.
- Conduct test drives while ensuring customer safety and compliance with dealership policies.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Follow up with leads generated through phone calls, email, online inquiries, and showroom visits.
- Prepare accurate purchase offers and explain pricing, promotions, and available incentives.
- Coordinate vehicle delivery, ensuring customers are familiar with vehicle features and documentation.
- Maintain up-to-date knowledge of vehicle models, competitor products, and industry trends.
- Achieve monthly sales targets and performance objectives.
- Accurately maintain customer information and sales activities within the dealership CRM.
- Participate in sales meetings, training sessions, and dealership events.
- OMVIC License
Job Types: Full-time, Permanent
Pay: From $65,000.00 per year
Work Location: In person
