Pro Tax Block is seeking a confident, professional, and organized Receptionist / Administrative Assistant to manage front desk operations and provide exceptional client service.
Key Responsibilities
- Greet clients promptly and professionally.
- Manage client flow and notify staff of arrivals.
- Answer phones, respond to inquiries, and schedule appointments.
- Maintain organized client files and office records.
- Respond to email inquiries and other tasks as assigned.
- Assist with administrative tasks, document preparation, and office operations.
- Ensure the reception area remains professional and organized at all times.
Qualifications & Expectations
- High school diploma required; post-secondary education in Business Administration, Office Administration, Customer Service, or related field is an asset.
- Must have access to and experience using a CRA My Account / CRA portal (or ability to securely navigate client CRA accounts as part of office duties).
- Strong leadership, communication, and interpersonal skills.
- Confident, professional, and customer-service oriented.
- Ability to follow instructions, office procedures, and company policies.
- Excellent organizational and multitasking abilities.
- Reliable, punctual, and detail-oriented.
- Ability to work independently and as part of a team.
- Previous reception, administrative, or customer service experience is an asset.
- Proficiency in Microsoft Office (Word, Excel, Outlook) is preferred.
We are looking for someone who takes ownership of their role, demonstrates professionalism, follows direction effectively, and contributes positively to the success of the team and client experience.
Pay: From $15.00 per hour
Benefits:
Experience:
- Customer service: 1 year (preferred)
Language:
Location:
Work Location: In person
