Job Overview
TBC Indoor Racing is seeking a friendly and organized Receptionist/Front Desk Associate to join our team. This role is essential in creating a welcoming environment for guests and ensuring smooth daily operations. The ideal candidate will possess excellent customer service skills, enjoy working with people , and have experience in guest services. This position offers an engaging work environment where you will be the first point of contact for visitors, handling inquiries, reservations, and providing exceptional hospitality.
Responsibilities
Execute opening and closing facility tasks
- Greet guests warmly upon arrival and provide a positive first impression
- Manage reservations and ticket sales efficiently, including cash handling
- Answer phone calls, respond to inquiries, and assist with scheduling activities
- Provide information about indoor racing activities and safety procedures
- Maintain cleanliness and organization of the front desk area
- Engage with all guests to enhance their experience at TBC Indoor Racing
- Handle guest complaints or concerns professionally and promptly
- Support event setup and breakdown when necessary
Experience
- Prior experience in customer service, guest services, or hospitality preferred
- Strong public speaking skills to confidently communicate with guests of all ages
- Cash handling experience required for managing transactions accurately
- Excellent interpersonal skills with a friendly and approachable demeanor
- Ability to multitask efficiently in a fast-paced environment
This role provides an exciting opportunity to be part of a dynamic entertainment venue dedicated to delivering memorable experiences for families and guests and Corporate .
Pay: $18.25-$18.85 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
