ABOUT NRS BRAKES
NRS brake pads are the world's longest-lasting brake pads. NRS brake pads maintain continuous stopping
force over the life of the brake pad, by using the best friction materials and zinc-plated steel.
NRS also uses patented and award-winning NRS™ technology, which ensures that the friction material does not delaminate from the galvanized backing plate, resulting in secure and safe stops.
POSITION SUMMARY:
The Quality Assurance Lead – NRS Brakes is responsible for ensuring that products and processes conform to established engineering, customer, regulatory, and quality system requirements while leading and coordinating the day-to-day quality function within the NRS Brakes department. The role provides hands-on leadership and technical support across incoming materials, work-in-process, and finished products, with responsibility for product and process verification, nonconforming product control, quality documentation, measurement systems, production quality support, and continuous improvement initiatives. The Quality Assurance Lead works closely with Production, Engineering, Operations, Supply Chain, Quality Assurance, External Suppliers, Customers, and Senior Management to proactively identify and resolve product and process issues, support production priorities and schedules, and ensure consistent adherence to defined quality requirements and controls.
The hours are: 7:00am-3:30pm Monday- Friday.
Overtime hours may vary.
RESPONSIBILITIES:
General
- Lead, manage, and coordinate day-to-day quality assurance activities within the NRS Brakes department.
- Utilizes knowledge of shop mathematics, blueprint reading to evaluate product and process conformity.
- Use precision measuring equipment’s, including scales, calipers, micrometers, gauges and other automated measuring equipment’s, as well as visual inspection techniques, to verify product conformity.
- Participate in weekly cross-functional quality review meetings to monitor open quality issues, review root cause analyses, and track corrective actions to closure.
- Participate in weekly supplier quality review meetings to monitor issue status, supplier performance, and corrective action progress.
- Prepare and distribute monthly, year-to-date (YTD), and annual customer returns-to-sales quality reports for management review.
- Plan and coordinate supplier quality visits, ensuring effective communication and collaboration between suppliers and internal teams.
- Provide quality related trainings and communicate process or document changes to Quality and Production personnel.
- Support continuous improvement initiatives across quality and production departments.
- Promote compliance with company standards for safety, security, environmental requirements, and good housekeeping practices.
- Perform other related tasks and responsibilities as assigned by the QA Manager.
Quality Assurance & Control
- Conduct and coordinate sampling and inspection of products and processes at various stages of manufacturing (i.e., incoming, work-in-process, and shipping) in accordance with quality requirements to ensure adherence to engineering specifications and quality standards.
- Generate material upload files for ACCPAC and distribute incoming inspection reports to the accounting team.
- Coordinate product sample preparation during or after processing operations for routine analysis, internal and external testing, validation, and engineering studies.
- Troubleshoot barcode and product identification issues to maintain accurate traceability and ensure uninterrupted process flow.
- Verify and coordinate the proper identification and labeling of accepted raw materials, work-in-process, and finished products.
Documentation & Records Management
- Maintain quality documentation, including first-off reports and inspection records, in compliance with established procedures.
- Register customer complaints, create and maintain RGAs, and maintain related quality records within the internal database.
- Maintain the RGA master file tracker to monitor quality costs, credit notes, and issue history.
- Prepare quality cost summary reports, including credit notes, sorting costs, and supplier-related quality expenses.
- Coordinate calibration activities for measurement and test equipment used by the NRS Brakes department, including obtaining quotations, scheduling calibrations, arranging repairs, and supporting the purchase of new measuring equipment.
- Develop, update, control, and distribute revised Work Instructions, quality forms, and related documentation to applicable Quality and Production personnel.
Non-Conforming Product, Customer & Supplier Quality Management
- Coordinate with Production, Operations, Engineering, Quality, and Management personnel to ensure timely containment, disposition, and resolution of nonconforming product and quality issues.
- Coordinate containment activities, including the issuance of Hold Tags, sorting and rework activities, and timely closure of nonconformances.
- Document product defects and generate nonconformance reports in accordance with company procedures for controlling nonconforming material.
- Coordinate the resolution of customer quality issues from initial reporting through containment, investigation, corrective action, and final closure.
- Investigate supplier quality concerns by collecting inspection data, Certificates of Conformity (COCs), photographs, and other supporting evidence.
- Communicate supplier nonconformances and coordinate containment activities, including sorting and rework at supplier sites, U.S. warehouses, or internal facilities.
- Review and follow up on supplier 8D reports, root cause analyses, and corrective actions to ensure timely and effective resolution of quality issues.
QUALIFICATIONS:
- Minimum 3 years of Quality Assurance experience preferably in automotive manufacturing.
- Post secondary education in quality management and/or equivalent education and experience.
- Ability to read and interpret Engineering drawings specifications, and Purchase Orders to verify product compliance with the requirements set forth in those documents.
- Familiarity with SPC & GD&T.
- Ability to use basic to complex inspection measurement equipment’s to check dimensions.
- PC Skills: MS Office applications (Excel, Word, Access, PowerPoint, Outlook, Visio).
- Good verbal and written communication, reporting, analytical, problem-solving, and results-oriented skills.
- Self-motivated, able to work independently and collaboratively in a cross-functional team environment, completing tasks on time with minimal supervision.
- Able & willingness to work overtime as required.
WORKING CONDITIONS:
- 50% on the Shop floor, 50% Office/Computer setting
Pay: $24.00-$27.00 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care
- VRSP
Work Location: In person
