Crossing All Bridges Learning Centre (CABLC) was founded in 2003 by four local mothers who wanted more for their children, adults living with developmental disabilities who had aged out of the public school system, with nowhere to go next. Starting with two staff and ten participants, CABLC opened its doors with a mission to provide dynamic programs and opportunities designed to maximize individual potential.
Today, CABLC is a cornerstone of the Brantford community, offering lifelong learning, meaningful social experiences, and inclusive programming for adults with developmental challenges. In 2018, a $2.5 million community capital campaign made it possible to purchase a permanent home, securing the organization’s future for years to come.
Shredding Barriers, launched in 2016, is CABLC’s social enterprise: a secure document destruction service that provides part-time employment to individuals with varying abilities. The enterprise creates real jobs, real earnings, and real opportunity.
POSITION SUMMARY
Reporting to the Manager of Operations, the Social Enterprise Growth Lead is responsible for increasing revenue and strengthening the overall performance of the Shredding Barriers business. This includes developing new client relationships, expanding existing accounts, and ensuring effective coordination of services.
This role is ideal for someone who enjoys building relationships, identifying opportunities, and contributing directly to business growth. The successful candidate will bring initiative, strong organizational skills, comfort working with numbers, and a clear focus on achieving revenue goals within a purpose-driven environment.
KEY RESPONSIBILITIES
Sales & Revenue Growth
- Identify and pursue new client opportunities within the local community
- Actively generate leads through outreach, networking, and community connections
- Prepare quotes and close new service agreements
- Contribute directly to increasing monthly and annual revenue
Customer Retention & Account Growth
- Maintain strong relationships with existing clients
- Identify opportunities to increase service frequency or expand accounts
- Support high client retention and repeat business
Financial Tracking & Performance
- Track revenue, invoicing, and payments on an ongoing basis
- Monitor key performance indicators, including monthly revenue and client growth
- Identify trends and recommend actions to improve financial performance
Operations Coordination
- Schedule service jobs and coordinate with the Drive/ Operations Coordinator
- Ensure efficient communication between clients and Drive /Operations Coordinator
- Support smooth delivery of services to maintain client satisfaction
- Manage employee Schedules, training new hires, and conduct employee evaluations
Business Development & Improvement
- Identify opportunities to improve pricing, service offerings, and efficiency
- Contribute ideas to grow and strengthen the social enterprise
- Support exploration of new revenue-generating initiatives
SKILLS AND EXPERIENCE
- Experience in sales, account management, customer service, or business development
- Strong communication and relationship-building skills
- Demonstrated ability or interest in contributing to revenue growth
- Strong organizational, problem-solving, and time management skills
- Proficiency with Excel or similar tools
- Comfortable tracking revenue, invoicing, and basic financial reporting
- Self-motivated with the ability to work independently and take initiative
- Police clearance (vulnerable sector)
PERFORMANCE EXPECTATIONS
Success in this role will include rebuilding revenue to previous levels within the first 6–9 months and contributing to continued growth beyond that through new client acquisition, account expansion, and strong customer retention.
This role includes a performance-based bonus tied to revenue growth and new client development.
WHAT WE OFFER
- A stable, full-time role with meaningful community impact and real business responsibility
- The opportunity to lead and contribute directly to revenue growth and business success
- A supportive, mission-driven team environment grounded in inclusion and community
- The chance to build and apply skills in sales, operations, and business development
- Performance-based bonus tied to revenue growth and results
- Work alongside colleagues who are passionate about what they do and why they do it
To learn more about Crossing All Bridges Learning Centre and Shredding Barriers Social Enterprise, please visit our website https://crossingallbridges.ca/
Interested in applying? Please send your resume to [email protected]
Crossing All Bridges Learning Centre is committed to inclusive hiring practices. We welcome applications from individuals of all backgrounds and abilities.
Job Types: Full-time, Permanent
Pay: From $26.00 per hour
Expected hours: 37.5 per week
Benefits:
- Casual dress
- Company events
- Life insurance
- Mileage reimbursement
- On-site parking
- Vision care
- Wellness program
Work Location: In person
