- Inside Sales Representative
- Customer Service
- Calgary, AB
Inside Sales Representative | Building Materials | Calgary, AB
About the Opportunity:
Our client is a well-established manufacturer of premium hardwood flooring products, supplying customers across North America through a network of distributors, dealers and flooring professionals. Known for delivering high-quality products and exceptional customer service, they have built a strong reputation within the building materials industry and continue to experience steady growth.
As part of their continued expansion, they are looking to add an ambitious and customer-focused Inside Sales Representative to their Calgary team. This is an excellent opportunity for someone looking to build a long-term career in sales. Whether you're a recent graduate or have developed strong customer service and relationship-building skills in retail, hospitality, or another customer-facing environment, this role offers the training, mentorship and career growth to help you succeed.
What You'll Be Doing:
- Build strong relationships with customers through phone and email communication.
- Process customer orders accurately while preparing quotations and responding to customer inquiries.
- Work closely with the outside sales team to provide exceptional customer support and help grow existing accounts.
- Assist customers with product selection, pricing, inventory availability and order status.
- Identify opportunities to upsell products and create additional value for customers.
- Coordinate with operations and internal teams to ensure orders are fulfilled accurately and on time.
- Maintain accurate customer records using CRM and ERP systems.
- Deliver an outstanding customer experience by providing responsive, professional service.
What We're Looking For:
- Previous experience in customer service, retail, hospitality, inside sales or another customer-facing environment.
- Recent graduates with a Business, Commerce or related education are encouraged to apply.
- A positive attitude and genuine passion for building relationships with customers.
- Strong communication skills and the confidence to interact with customers professionally.
- Highly organized with strong attention to detail.
- A willingness to learn technical products and develop a career in sales.
- Self-motivated with a desire to take on new challenges and grow within the organization.
- Comfortable using Microsoft Office and learning new CRM and ERP systems.
Bonus Points If You Have:
- Experience in building materials, flooring, construction products or distribution.
- Experience preparing quotations, processing orders or supporting a sales team.
- Experience using Salesforce, SAP or similar business systems.
Why Join?:
- Launch your career with a respected manufacturer that invests in employee development.
- Receive hands-on training and mentorship from an experienced and supportive team.
- Build valuable sales, customer relationship and product knowledge that will serve you throughout your career.
- Join a stable, growing organization with opportunities for internal advancement.
- Be part of a collaborative, team-oriented culture where your contributions are recognized and your career can grow.
If you're motivated, eager to learn and enjoy working with people, this is an outstanding opportunity to build a rewarding career in sales with an industry-leading manufacturer.
