Are you looking for a OS&D Clerk, Warehouse Logistics / Admin role with a leading logistics company in Mississauga?
RSS Inc. is hiring for OS&D Clerk for their leading logistics client in Mississauga. This job requires Logistics/OS&D experience with strong Communication, Customer Service, Coordination, managing overage, shortage and damage freight issues and attention to detail skills.
This job requires working Onsite at client's office in Mississauga, ON
Specific Duties:
- Research and identify problem freight including overage, shortages, damages, etc.
- Contacting the customers to resolve issues
- Performing daily OS&D audits
- Communicate with internal and external stakeholders for missing paperwork or freight
- Work closely with customer care, dispatch, operations and docks to ensure timely movement of freight
- Communicate with management on freight dispositions for returns, damages, and storage charges
- Looking after daily reports, negotiate and settle claims
- Interact with both internal and external customers
- Request documentation and information needed from carriers to resolve claims, or letters of denial
- Answer OS&D calls from internal and external clients
- Dealing with customers to discuss and resolve OS&D related issues
- Handling claims, issue notices of undeliverable freight
- Work with the operations and dock to resolve issue
- Report to customers on issues with packaging
- Delivering orders into the system
- Research all OS&D’s problems
- Research and follow-up on customer problems and respond to questions
- Coordinating between the office and dock
- Other office administrative assignments as required
Schedule (Mon-Fri)
Location
- Highway 401 and Dixie Road, Mississauga, ON
Salary
Requirements
- Minimum 1 to 2 years of relevant experience working in OS&D department in logistics company
- Strong attention to details, numerical skills
- Previous experience in warehouse clerical, OS&D and administrative role would be an asset
- Strong communication in English and customer service skills
- Strong Computer skills including MS Office Suite and good typing skills.
- Strong Communication, organizational, numerical and attention to detail skills
- Safety shoes with steel toe
Note: Previous experience as office clerk, data entry clerk, Administrative roles, Data Entry, Biller, Billing, Order Entry, Data Entry Clerk, Data Entry Specialist, Data Entry Operator, Biller, Customer Service, Logistics Assistant, Biller, Operations Assistant, Dispatching Clerk, OS&D Clerk, Logistics Coordinator, Logistics Assistant, Customer Service, OS&D Associate, OS&D Specialist, Claims Specialist, Warehouse Assistant, Warehouse Clerk, Warehouse Coordinator, Dispatch Coordinator, Logistics Associate, Logistics Assistant, Inventory Coordinator, Inventory Associate, Inventory Clerk, Customer Support, Inventory Assistant, Warehouse Admin will be an asset. Previous experience with reputed companies like, Amazon, Lululemon, UPS, FedEx, Walmart, manufacturing jobs, looking for Warehouse jobs in Mississauga, Warehouse jobs in Brampton, then we would like to speak to you
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 1 year (required)
- OS&D, Overage, Shortage and Damaged Freight Management: 1 year (required)
- Customer service: 1 year (preferred)
Work Location: In person
