Putting People First, Every Day
At Drake Property Management, we believe our residents and team members are the foundation of strong, thriving communities. Every day, we are entrusted with people’s homes-a responsibility we approach with professionalism, accountability, and care. Our continued growth is powered by team members who are proactive, solutions-driven, and committed to operational excellence.
We are currently seeking a skilled, service-oriented Live-In Maintenance Technician to support the day-to-day building operations of our residential community in Guelph.
Position Overview
Reporting directly to the Assistant Property Manager and working closely with site leadership, the Live-In Maintenance Technician plays a critical role in maintaining asset integrity, ensuring resident satisfaction, and supporting operational efficiency.
This role requires strong hands-on technical ability, preventative maintenance planning, building systems awareness, and the ability to respond effectively to both routine and emergency maintenance situations. You are a visible and trusted presence on-site, representing Drake’s commitment to quality, safety, and resident experience.
Building Operations & Preventative Maintenance
· Perform daily property walkthroughs to proactively identify deficiencies, safety concerns, and maintenance needs.
· Execute preventative maintenance programs for common areas, mechanical rooms, life safety systems, and building envelope.
· Monitor and maintain building systems (HVAC, plumbing, electrical, lighting, pumps, fire safety systems) within scope of training.
· Maintain mechanical logs and inspection records in accordance with Fire Code and internal compliance standards.
· Track and complete work orders through digital property management systems in a timely manner.
· Maintain organized maintenance rooms and proper inventory levels of tools, parts, and supplies.
· Ensure vacant units are maintained in move-in-ready condition.
Suite Maintenance & Turnovers
· Complete in-suite repairs including plumbing fixtures, minor electrical, drywall patching, appliance servicing, and general carpentry.
· Conduct move-in, move-out, and periodic suite inspections.
· Support turnover preparation including painting, repairs, fixture replacements, and quality control walkthroughs.
· Identify opportunities to improve unit condition and reduce recurring maintenance issues.
Health, Safety & Compliance
· Support compliance with the Residential Tenancies Act (RTA), Fire Code, and Building Code.
· Assist with fire drills, alarm testing coordination, and annual life safety inspections.
· Maintain safe work practices in accordance with Occupational Health & Safety regulations.
· Ensure exterior walkways, entrances, and parking areas are safe and well-maintained.
· Perform snow removal, salting, and seasonal grounds care as required.
Vendor & Contractor Coordination
· Provide site access and supervision for trades, contractors, inspectors, and municipal representatives.
· Assist with scope reviews and quality control of vendor work.
· Support capital projects and renovation programs as required.
· Communicate observed deficiencies to management with recommended solutions.
Resident Experience & Service Excellence
· Respond to resident maintenance requests in a professional, timely, and service-oriented manner.
· Maintain positive resident relationships through visibility and responsiveness.
· Support communication regarding suite access and scheduled maintenance.
· Promote a respectful, inclusive, and community-focused environment.
On-Call & Emergency Response
· Participate in after-hours emergency response rotation.
· Investigate and respond to urgent maintenance situations including floods, power outages, fire alarms, and other building-related incidents.
· Support disaster recovery protocols and incident documentation.
Experience & Qualifications
· 2–5 years of experience in residential property maintenance or building operations.
· Strong knowledge of mechanical, plumbing, and electrical systems within a multi-residential environment.
· Experience with digital work order systems (Yardi or similar platforms preferred).
· Working knowledge of the Residential Tenancies Act (RTA) and Ontario Fire Code.
· WHMIS certification required; First Aid/CPR certification considered an asset.
· Strong troubleshooting and problem-solving skills.
· Ability to work independently with sound judgment and initiative.
· Excellent customer service and communication skills.
· Physically capable of lifting, climbing ladders, and performing hands-on maintenance tasks.
· Flexible availability for on-call and emergency response.
· Valid driver’s license considered an asset.
How We Define Success
· Maintain a safe, well-presented, and operationally sound building.
· Reduce reactive repairs through preventative maintenance.
· Complete work orders efficiently and professionally.
· Foster strong resident relationships through responsiveness and professionalism.
· Contribute to asset preservation and long-term property value.
· Demonstrate accountability, collaboration, integrity, and pride in workmanship.
What We Offer
· Competitive market-aligned compensation.
· On-site apartment benefit (live-in requirement).
· Comprehensive health and dental benefits.
· Paid time off.
· Professional development and training opportunities.
· Collaborative, growth-oriented team culture.
How We Work
This is a full-time, permanent, live-in role based in Guelph. Standard hours are Monday to Friday during regular business hours, with participation in an after-hours emergency rotation as required.
At Drake Property Management, we foster a culture of accountability, continuous improvement, and operational excellence. Our Live-In Maintenance Technicians are essential to protecting our assets and elevating the resident experience.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
