If you take pride in being compassionate, honest, professional, and safe, consider a rewarding career as an HCM Systems Manager with Shannex. Reporting to the Director, Project Management & Software Solutions, this role is responsible for leading and optimizing enterprise workforce systems that support operations across the organization.
The HCM Systems Manager oversees system implementations, enhancements, integrations, reporting, and compliance while partnering closely with HR, Finance, IT, and operational leaders to ensure workforce systems are efficient, user-friendly, and aligned with organizational priorities. This role also leads a team of system analysts and application specialists while driving continuous improvement, innovation, and operational excellence across the workforce systems portfolio.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work, and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement in an environment where integrity, teamwork, and safety are at the heart of everything we do.
Additional benefits include:
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual and travel insurance
- Free onsite parking
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to participate in innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
- Access to WorkPerks, offering discounts through thousands of vendors and partners
About the Opportunity
- Lead and support a team of system analysts and application specialists responsible for workforce systems administration and support
- Govern and protect strategic initiatives impacting HR systems, including development and oversight of the Workforce Systems Roadmap
- Serve as the subject matter expert for workforce systems, providing guidance on system capabilities, risks, integrations, privacy, and compliance considerations
- Lead implementation, enhancement, upgrades, outages, and transitions for workforce systems across the organization
- Partner with HR, Finance, operational leaders, and vendors to optimize business processes and improve system functionality and user experience
- Conduct system analysis, reporting, audits, and compliance monitoring to support operational effectiveness and data integrity
- Research and recommend innovative technology solutions and prepare business cases to support future system investments
- Develop and maintain policies, procedures, workflow documentation, training materials, and best practices related to workforce systems
About You
In addition to placing high value on collaboration, accountability, innovation, and service excellence, you bring:
- Bachelor’s Degree or technical diploma in Computer Science with a major in Information Science
- 3-5 years of experience in a technical lead role focused on translating business requirements into optimized systems and business processes
- Strong knowledge of enterprise resource planning systems, system performance, data analysis, privacy, and security practices
- Experience leading or supporting enterprise software implementations and system enhancements
- Experience with Kronos Workforce Central Suite or similar workforce management systems would be considered an asset
- Proven ability to communicate effectively with operational leaders, senior leadership, and technical teams
- Certified Business Analysis Professional (CBAP) designation considered an asset
- Experience leading technical teams supporting enterprise applications
