Position: Server Assistant, Support
The Role at a Glance: This position plays a key role in all Food & Beverage Outlets within our hotels. To serve our guests in a friendly and professional manner, and work as a team member to ensure all tasks are completed before a shift end.
Your Day To Day Duties:
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Deliver consistently outstanding service and improve efficiency throughout all hotel venue spaces
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Accurately stock equipment for daily outlet operations and inform management of any needs
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Maintain cleanliness of all F&B and Event spaces throughout the hotel
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Support wait staff as directed by Managers on Duty
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Support event staff as directed by management
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Actively working as a goodwill ambassador of the hotels
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Moving furniture between outlets and storage as needed
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Assisting with clearing tables
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Maintaining cleanliness of all outlets of the hotel including Restaurant/Bar.
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Maintaining the cleanliness and appearance of Catering Room and all other F&B storage spaces
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Stocking glassware, barware, plates, and cutlery required by the operations of the outlets
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Stocking all equipment needed by bar/wait staff
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Greeting guests in a positive, friendly manner and making them feel welcome
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Checking OpenTable for reservations and anticipating nightly volumes
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Controlling F&B waste by following procedures, requisitions, inventory, and waste
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Testing, maintaining and setting up equipment as needed
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Receiving beer and liquor orders that come into the hotel (including 30-50L beer kegs)
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Working as a team, assisting all guests’ and employees’ needs and inquiries
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Anticipating the guests’ needs and responding appropriately with a sense of urgency
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Following health and safety regulations
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Comply with all Archive standards, policies and procedures at all times
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Other tasks and responsibilities as assigned by management
You have:
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1-2 years preferred experience in banquet/restaurant/bar/and hotel
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Must be of legal age to serve alcohol
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Must be Smart Serve certified
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Ability to prioritize and multitask in a high-volume environment
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Ability to remain calm in stressful situations
Special Requirements and Certifications:
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Smart Serve Certification
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Ability to meet the physical requirements of the job
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Must be able to lift 50lbs
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This position is physically demanding
Inclusivity: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.
#INDSJ
