We're currently looking to hire a Full Time Medical Receptionist.
We take pride in knowing we are providing a high quality and safe service within a patient and family centered environment. Our team is committed to providing our patients access to the best possible care at the time they need it most.
Duties and responsibilities
- Greet patients in a friendly, helpful and professional manner.
- Go above and beyond the call of duty to provide the highest level of customer service to our patients and referring physicians.
- Patient uptake. This includes organizing and processing requisitions, patient screening forms and inputting patient and procedure information into our software.
- Register/check in patients.
- Schedule/book appointments.
- Manage a multi-line phone system.
- Pull and retrieve patient records.
- Communicate with health care providers or patients if necessary to clarify information and/or uncover missing information.
- Other duties as required.
Qualifications
- Positive attitude.
- Attention to detail, problem solving and organizational skills.
- Great written and verbal communication skills.
- Excellent patient care and customer service.
- Excellent employment references.
- Demonstrated ability to work well both independently and as part of a team.
- Understanding of basic office technologies (fax machines, multi-line phone system/computers/printers, etc.)
- Ability to maintain a professional demeanour and work well under pressure.
- Experience in medical administration would be considered an asset.
- Diploma or degree in Medical Office Administration (an asset)
- Proficient in using Microsoft Office products, e-mail and the internet.
We thank everyone who applied but only those individuals selected for further consideration will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, We will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Experience:
- Medical Secretaries & Patient Registrars: 2 years (preferred)
Work Location: In person
