Program Associate, Product Certifications

Nutrasource -
Guelph, ON

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Job details

Full-time
$50,000–$60,000 a year
3 hours ago

Qualifications

Customer service
Microsoft Office
Analysis skills
Bachelor's
Communications
Communication skills

Full job description

Product Certifications Associate, coordinates, and reviews analytical testing on products by Nutrasource Third-party Certification programs and secondary emphasis on all other matters concerning analytical testing and results. This is a full time role supporting the Certification and Analytics Team, as a Program Associate. The position requires extensive communication with vendors, support in sample and analytical results handling, return/destruction activities as well as participation in safety, quality assurance and improvement initiatives involving Certifications and Analytics activities.

Primary Responsibilities

· Receive and inventory test samples as required;

· Re-package/label test samples as required;

· Coordinate test samples with appropriate vendors for analysis and receive, review and discuss results with vendors and clients as necessary;

· Facilitate return and destruction of samples;

· Maintain and update LIMS system with current sample status;

· Generate test reports;

· Generate Certifications by Nutrasource Product Reports;

· Support out of specification investigations;

· Support standard operating procedure development and improvement;

· Maintain positive and cooperative communications and collaboration with clients and vendors;

· Other duties as required and as training and experience allows;

· Promote GXP compliance across the organization;

Core Competencies

· Excellent oral and written communication skills;

· Strong analytical and problem-solving skills;

· Ability to work well within a team and as an individual contributor;

· Excellent organizational and interpersonal skills;

· Capable of working efficiently within a complex multi-disciplinary environment;

· Working knowledge of MS Office;

Education & Experience

· Bachelor's Degree or Diploma in sciences or equivalent discipline is an asset;

· Previous customer service experience or education is an asset

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Work Location: In person

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