Building Manager (live-in)
Job Description (Role Profile) – Purpose, Outcomes & Accountabilities
Role Details
Location: Dogwood and Hue
Reports to: Regional Property Manager
Employment Status: Full-Time
Role Purpose
The Building Manager is responsible for the maintenance, presentation, and operational readiness of Marcon's income-producing properties at Dogwood and Hue. At both sites, this role encompasses minor repairs, janitorial support, and vendor access coordination to ensure units remain safe, clean, and well-maintained.
At Dogwood, the role takes on additional scope, including routine inspections, site maintenance activities, and ensuring the property remains fully functional at all times.
Key Outcomes
This role is successful when:
-
Properties are maintained to a clean, safe, functional, and presentable standard
-
Routine inspections identify deficiencies, repairs, and risks early
-
Maintenance tickets and repair requests are completed accurately and within expected timelines
-
Urgent property issues are communicated promptly to the Community Manager
-
Contractors, vendors, and trades receive timely site access and coordination support
-
Seasonal, exterior, and common-area maintenance activities are completed reliably
Core Accountabilities
-
Property Maintenance & Minor Repairs – Accountable for completing assigned maintenance and repair work, including minor plumbing, drywall, lighting, cabinetry, lock changes, painting, light carpentry, and related building repairs.
-
Site Inspections & Deficiency Reporting – Accountable for conducting regular interior and exterior inspections, identifying deficiencies, documenting required repairs, and escalating urgent issues to the Regional Property Manager.
-
Janitorial & Common Area Support – Accountable for supporting cleanliness and presentation across common areas, garbage and recycling rooms, amenity spaces, washrooms, parkades, and exterior property areas.
-
Exterior & Seasonal Maintenance – Accountable for supporting landscaping, leaf clean-up, litter removal, pressure washing, minor planting, snow clearing, salting, graffiti removal, and other seasonal site requirements.
-
Work Order & Ticket Completion – Accountable for reviewing assigned maintenance tickets, prioritizing urgent requests, completing work within expected timelines, and updating status information accurately.
-
Vendor & Contractor Coordination Support – Accountable for meeting trades, vendors, and contractors on site, providing access where required, and supporting coordination of repairs or service activity.
-
New Property & CapEx Support – Accountable for supporting deficiency walkthroughs, handover-related repairs, annual CapEx planning inputs, and property improvement activities under Regional Property Manager direction.
Capabilities & Professional Expectations
-
Facilities Maintenance Capability – Applies practical knowledge of building maintenance, minor repairs, janitorial standards, site inspections, and safe work practices.
-
Reliability & Follow-Through – Completes assigned work consistently, manages a busy workload, and follows through on maintenance tickets and site requirements.
-
Safety & Risk Awareness – Identifies hazards, urgent repair needs, access concerns, and property risks, and escalates issues appropriately.
-
Communication & Documentation – Communicates clearly with the internal team members, trades, vendors, residents, and internal partners while maintaining accurate inspection and work status updates.
-
Organization & Prioritization – Prioritizes work based on urgency, property needs, safety considerations, and direction from the Property Manager.
-
Teamwork & Service Orientation- Supports property teams, contractors, and site stakeholders in a practical, responsive, and professional manner. Provides coverage and hands-on support to fellow Facility Operators across sites as needed, including during emergencies and planned absences.
Experience & Qualifications
-
3–5 years of experience in facilities maintenance, building operations, maintenance technician work, property operations, or a related field
-
Practical experience completing minor building repairs, inspections, janitorial support, and site maintenance activities
-
Ability to lift up to 20 kg and safely carry ladders, tools, materials, furniture, appliances, or related site items as required
-
Valid BC driver’s license required
-
Strong verbal and written communication skills
-
Ability to work independently across multiple sites while escalating issues appropriately
-
Availability for after-hours or on-call emergency access and repairs as required
-
Experience with Yardi Maintenance IQ or similar maintenance systems considered an asset
-
Red Seal certification or related trade qualification considered an asset
