Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.
Reporting to the Manager(s), Admissions, the Admissions Evaluator 1 is an integral member of the undergraduate admissions team and participates in all aspects of providing undergraduate admission advice, service, preparing electronic files for evaluation, and evaluating High School applications involving specific curricula and making admission decisions. This requires the interpretation and implementation of admission policies and procedures. The Admissions Evaluator 1 organizes and manages information and documentation to complete evaluations that fall in scope of the position. This includes assessing the file for completeness and requests further documentation and/or transcripts as needed. In addition, this position maintains and updates applicant information where appropriate including English Language Proficiency and Spoken English Proficiency. This position is responsible for running a variety of quality assurance queries that support both the Admissions Evaluator 1 & Admissions Evaluator 2 curriculum applications. In addition, the Admissions Evaluator 1 is responsible for troubleshooting issues that arise within the scope of their work, in order to process applications in a timely manner.
The Admissions Evaluator 1 is responsible for undergraduate application acknowledgement and full processing of High School applications of specific curricula. This includes all domestic curricula (with the exception of CEGEP) and specific international curricula evaluations. The position supports student inquiries received via phone, live chat and email escalated from the Student Service Centre.
The Admissions Evaluator 1 is accountable for problem solving, discretionary decision making to resolve the majority of student inquiries and/or to determine what type of escalation is needed where necessary. These inquiries may concern a broad range of issues regarding policies, procedures, or programs, requiring admissions and registration knowledge and understanding, and accurate interpretation and explanation to prospective students, applicants, parents, etc. Admissions Evaluator 1 need to be aware about what services are offered by other offices across campus so that they are able to advise appropriately on expected processes and also make effective referrals. They work in a fast paced and dynamic customer oriented environment and take appropriate action in common circumstances.
The Office of the Registrar (RO) plays a key role in every aspect of the student experience, from recruitment to graduation and beyond. The RO also supports the broader campus community, including faculties, departments, and other units.
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Admission Processing, Acknowledgement and Evaluation
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Admission Advising
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Communication and Collaboration
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A university degree is preferred; however, a minimum of a two year diploma is required.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
