Capital Installation Ltd. is a locally owned and operated flooring installation company serving customers with high-quality installations and exceptional service. As we continue to grow, we are looking for a full-time Field Operations Manager to join our team.
Position Overview:
As a Field Operations Manager at Capital Installation, you will be responsible for overseeing all field operations, including scheduling, dispatch, pricing, profitability, and asset management. This role requires strategic thinking, leadership, and the ability to maintain quality and safety standards. You will work closely with teams across the organization to ensure efficiency and success in every project.
Roles & Responsibilities:
Scheduling
- Collaborate and perform look-ahead planning to accurately forecast labor requirements and anticipate project needs.
- Develop and optimize schedules to ensure efficient utilization of personnel and resources, reducing downtime and maximizing productivity.
- Coordinate with project managers and field supervisors to adjust schedules as needed to accommodate changes in project timelines or scope.
Dispatch
- Oversee technician allocation and ensure timely dispatching of personnel and resources to meet project requirements.
- Maintain protocols for efficient dispatching to minimize response times and enhance project efficiency.
- Monitor dispatch operations to ensure adherence to schedules and address any delays or disruptions.
Pricing
- Develop and manage price lists & pricing strategies to ensure profitability, competitive and accurate project quotations.
- Oversee the preparation of quotes and estimates, ensuring alignment with budgetary goals and project scope.
- Track and manage invoicing processes, ensuring timely and accurate billing for completed work.
- Monitor project costs against budgets, make adjustments as necessary to control expenses and maintain financial objectives.
Data
- Track and analyze productivity metrics, financial performance, and other KPIs to assess operational efficiency and identify areas for improvement.
- Manage job files and project data, ensuring that all information is accurately documented and accessible for reporting and analysis.
- Collaborate with senior leadership to provide data-driven insights for financial projections, operational plans, and strategic decision-making.
LMA (Lead, Manage, Accountability)
- Lead and manage the CLT and field operations teams, setting clear goals and expectations for performance and accountability.
- Lead and manage sub-contract labour teams.
- Oversee performance reviews and provide feedback, coaching, and development opportunities to enhance team capabilities.
- Foster a collaborative and positive work environment, promoting teamwork and resolving conflicts to maintain a productive team dynamic.
Communication
- Consistently communicate with clients, project teams, and internal stakeholders to ensure alignment on project goals and expectations.
- Develop and implement communication protocols to ensure transparency and maintain consistency in messaging across the organization.
- Liaise routinely with the senior leadership team to keep them informed of project status, financial projections, and any operational challenges or successes.
FP Field Operations
- Oversee all aspects of field operations, ensuring that projects are executed efficiently and meet quality standards.
- Coordinate material deliveries and resource allocation to ensure job site preparedness and reduce delays.
- Address escalated issues related to job site operations, quality control, and workmanship, taking corrective action as needed.
- Monitor field operations to ensure compliance with company policies, industry standards, and client specifications.
Asset Management
- Oversee the inventory and maintenance of tools and equipment, ensuring that all assets are properly managed and readily available.
- Develop and implement asset management protocols to extend the lifespan of equipment and minimize costs related to repairs or replacements.
- Manage purchase budgets for tools and equipment, tracking expenditures and optimizing asset utilization to support operational needs.
Qualifications
- Residency in Nova Scotia required.
- Valid Class 5 driver’s license.
- A minimum of three years' experience in field operations or project management.
- Strong leadership, organizational, and communication skills.
- Ability to multitask and perform well under pressure in a fast-paced environment.
- Proficiency in data management, tracking, and analysis software.
- Familiarity with scheduling, dispatch, and cost control.
- Ability to lift a minimum of 50lbs.
- Construction industry experiences an asset.
Job Types: Full-time, Permanent
Pay: $70,000.00-$80,000.00 per year
Work Location: In person
