Job Summary
Conquest Auto Collision is seeking a dependable, organized, and customer-focused Receptionist / Bodyshop Administrator to join our team. The ideal candidate will have prior experience in a collision repair or automotive body shop environment and be comfortable writing estimates, handling customer communications, and supporting daily administrative operations.
Responsibilities
- Greet customers professionally and assist with their inquiries regarding repairs and services
- Schedule repair appointments and manage the bodyshop’s calendar to optimize workflow
- Handle customer check-in and check-out processes, ensuring accurate documentation of repairs
- Maintain detailed records of vehicle repairs, parts, and service history
- Assist with sales efforts by upselling additional services or parts when appropriate
- Process payments accurately, including cash handling and invoicing
- Coordinate with technicians and mechanics to ensure timely completion of repairs
- Communicate effectively with insurance companies, customers, and internal teams to facilitate claims and updates
- Manage administrative paperwork related to vehicle repairs, warranties, and parts ordering
Requirements
- Previous dealership experience or mechanic background is highly preferred
- Strong mechanical knowledge of automotive repair processes
- Excellent customer service skills with a professional demeanor
- Ability to upsell services and parts in a tactful manner
- Experience in sales or retail environments is a plus
- Proficiency in cash handling and basic accounting procedures
- Exceptional organizational skills with attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Strong communication skills both written and verbal
- Prior experience working in an automotive repair shop or related setting is advantageous
Assets
- Experience with estimating software.
- Knowledge of Mitchell, Bodyshop Connect, or similar systems.
- Experience dealing with insurance companies and adjusters.
- Understanding of parts ordering and production flow.
We Offer
- Competitive compensation based on experience.
- A stable, busy work environment.
- Opportunity to grow within the company.
- Supportive team atmosphere.
Pay: $46,000.00-$75,000.00 per year
Benefits:
Work Location: In person
